Resort Maintenance Technician II

Westgate Resorts; Lynden (WA); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Health Benefits

Paid Time Off

401(k) with match

Daily Pay

Parental Leave

Wellness Programs

FSA

Tuition Assistance

Employee Assistance Program

Job summary

Westgate Resorts at Homestead in Lynden, WA, is seeking an Engineering Technician II to maintain high-quality facilities and guest safety, keeping the resort guest-ready. You will troubleshoot repairs, perform preventive maintenance, and respond to service requests in a fast-paced environment, upholding integrity and service standards.

This role requires a high school diploma and 1–3 years of maintenance experience in hospitality, a valid driver’s license, and knowledge of plumbing, electrical,

Qualifications

• High school diploma required.
• 1–3 years of hands-on maintenance or skilled trades experience in a resort, hospitality, or commercial environment.
• Valid driver’s license required and must be maintained.
• Knowledge of plumbing, electrical, appliance repair, heating, ventilation, and air conditioning systems, and general building maintenance.
• Strong guest service, communication, and problem-solving skills with the ability to work independently and manage multiple priorities.
• Experience using maintenance management systems, including HotSOS, preferred.
• Lifts/pulls up to 50+ pounds regularly.

Responsibilities

• Perform engineering projects, preventive maintenance, resort blitzes, and guest service calls as assigned by resort leadership.
• Troubleshoot, repair, and maintain plumbing, electrical, appliance, and HVAC systems.
• Repair and maintain interior and exterior building components, including walls, ceilings, paint, textures, caulking, and flooring materials.
• Maintain pools, spas, and water features, including chemical balancing, cleaning, and general upkeep.
• Support procurement and inventory processes to ensure adequate materials, supplies, and tools are available.
• Utilize HotSOS and other resort operations systems to manage and document maintenance activities.
• Communicate professionally with guests and team members to resolve maintenance concerns and deliver exceptional service.
• Safely operate maintenance equipment, including hand and power tools, ladders, lifts, scaffolding, and appropriate PPE.
• Identify, report, and help resolve potential safety hazards while adhering to all company policies, procedures, and safety standards.
• Perform other duties as assigned.

Skills

Maintenance experience

Troubleshooting

Guest service

Plumbing knowledge

Electrical knowledge

HVAC knowledge

Education

High school diploma

Tools

HotSOS

Job description

Westgate Resorts at Homestead in Lynden, WA, is seeking an Engineering Technician II to maintain high-quality facilities and guest safety, keeping the resort guest-ready. You will troubleshoot repairs, perform preventive maintenance, and respond to service requests in a fast-paced environment, upholding integrity and service standards.

This role requires a high school diploma and 1–3 years of maintenance experience in hospitality, a valid driver’s license, and knowledge of plumbing, electrical,