Resort Engineering Tech II — Maintenance & Repairs

Westgate Resorts; United States; On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) with company match

Daily Pay

Tuition assistance

Life and disability insurance

EAP

Job summary

Westgate Resorts is seeking an Engineering Technician II for VI Resorts at Homestead in Lynden, WA. You will perform preventive maintenance, troubleshoot repairs, and respond to guest service requests to keep the resort safe and guest-ready.

Ideal candidates have 1–3 years of hands-on maintenance experience in hospitality or commercial settings, a valid driver's license, and knowledge of plumbing, electrical, and HVAC systems.

Qualifications

• High school diploma required.
• 1–3 years of hands-on maintenance or skilled trades experience in a resort, hospitality, or commercial environment.
• Valid driver’s license required.
• Knowledge of plumbing, electrical, appliance repair, HVAC, and general building maintenance.
• Strong guest service, communication, and problem-solving skills; ability to work independently and manage multiple priorities.
• Experience using maintenance management systems, including HotSOS, preferred.
• Lift/move up to 50+ pounds regularly.

Responsibilities

• Perform engineering projects, preventive maintenance, resort blitzes, and guest service calls as assigned by resort leadership.
• Troubleshoot, repair, and maintain plumbing, electrical, appliance, and HVAC systems.
• Repair and maintain interior and exterior building components, including walls, ceilings, paint, textures, caulking, and flooring materials.
• Maintain pools, spas, and water features, including chemical balancing, cleaning, and general upkeep.
• Support procurement and inventory processes to ensure adequate materials, supplies, and tools are available.
• Utilize HotSOS and other resort operations systems to manage and document maintenance activities.
• Communicate professionally with guests and team members to resolve maintenance concerns and deliver exceptional service.
• Safely operate maintenance equipment, including hand and power tools, ladders, lifts, scaffolding, and PPE.
• Identify, report, and help resolve potential safety hazards while adhering to all policies and safety standards.
• Perform other duties as assigned.

Skills

Guest service

Communication

Problem-solving

Independent work

Education

High school diploma

Tools

HotSOS

Job description

Westgate Resorts is seeking an Engineering Technician II for VI Resorts at Homestead in Lynden, WA. You will perform preventive maintenance, troubleshoot repairs, and respond to guest service requests to keep the resort safe and guest-ready.

Ideal candidates have 1–3 years of hands-on maintenance experience in hospitality or commercial settings, a valid driver's license, and knowledge of plumbing, electrical, and HVAC systems.