Resort Lounge Bartender

Sycuan Casino Resort; El Cajon (CA); On-site; USD 21,000 - 34,000; Full time

Job summary

Sycuan is seeking a bartender to provide bar and service, take orders, mix drinks, and handle cash using the POS system. In this role you will ensure guest satisfaction, maintain sanitation, and adhere to responsible alcohol service policies.

Qualifications include a Food Handlers card, being at least 21, 1 year bartending, 6 months cash handling, 6 months guest service, and knowledge of wine and menu items. This is a fast-paced casino environment requiring excellent guest interaction.

Qualifications

• Must have Food handlers card.
• Must be at least 21 years old.
• 1 year bartending experience.
• 6 months cash handling experience.
• 6 months guest service experience.
• 6 months food service experience.
• General wine knowledge.
• Menu knowledge of both food and drinks.

Responsibilities

• Provides guests with bar service by greeting guests, taking orders, mixing and serving drinks per recipes, and handling payments.
• Maintains safe, sanitary, and presentable work area, checking temperatures, replenishing supplies, and cleaning counters.
• Provides accounting of transactions during shift by balancing cash drawer and logging transactions in POS.
• Ensures responsible alcohol beverage service by checking IDs and stopping service when necessary, and clearing venues at designated times.

Skills

Guest service

Cash handling

Wine knowledge

Mathematical calculations

English communication

Stand for long hours

Education

Food handlers card

21 years of age

Tools

Point-of-sale system

Job description

Job Purpose:

Prepares alcoholic and nonalcoholic beverages, serves food for guest consumption, and operates cash register

Job Duties and Responsibilities:

(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)

1. Provides guests with bar service by greeting guests in a friendly and courteous manner, receiving food and/or beverage order, mixing and serving alcoholic and nonalcoholic drinks to patrons of bar, preparing beverages according to standard recipes, cleaning, chopping and slicing garnish as appropriate, opening bottles and pouring alcohol, serving wine and draft or bottled beer, receiving and delivering food orders when appropriate, responding to guest requests, collecting and processing payment, returning change if applicable following established procedures, and preparing beverages for room service, restaurant, and cocktail servers as requested . - 50%
2. Maintains safe, sanitary, and presentable work area by checking beverage products for appropriate temperature and freshness, replenishing as necessary, following correct beverage cooling and storage procedures, cleaning bar and counters, and arranging bottles and glasses following established procedures. - 25%
3. Provides accounting of transactions during shift by charging for the correct amount of alcohol poured, entering cash transactions in to point-of-sale system, counting currency, logging guest discounts, VIP points and credit cards on to cashier drop work sheet, balancing money drawer against generated cashier report following established procedures, and reporting discrepancies to the supervisor or food services management team. - 15%
4. Ensures responsible alcohol beverage service polices are followed by asking for proper identification from guests that appear to be under the age of 30, monitoring alcohol consumption, ensuring guests do not become intoxicated following established procedures, stopping alcohol service at the designated time, and clearing the room of all alcoholic containers, glasses and bottles for each venue at the time specified. - 10%

Job Specifications:

Education and Experience:

Essential:

• Food handlers card
• 21 years of age
• 1 year bartending experience
• 6 months cash handling experience
• 6 months guest service experience
• 6 months food service experience
• General wine knowledge
• Menu knowledge of both food and drinks

Desirable:

Skills and Knowledge:

Essential:

• Working knowledge of responsible alcohol beverage service
• Working knowledge of liquor license guidelines
• Ability to mix a wide variety of alcoholic beverages
• Ability to prepare beverage mixtures from recipes
• Ability to assess guest sobriety and stop alcohol service when appropriate
• Ability to perform simple mathematical calculations
• Ability to count currency
• Ability to appear for work on time
• Ability to interact effectively with a diverse guest and team member base
• Ability to communicate effectively in the English language
• Ability to maintain professionalism and composure
• Ability to understand and follow verbal directives and written directions
• Ability to accept constructive criticism
• Ability to lift up to 50 lbs
• Ability to stand for up to eight hours at a time
• Ability to bend and stoop

Desirable:

Supervisory/Managerial Accountability:

Direct: None

Indirect: None