Resort Banquet Server

Sycuan; El Cajon (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Sycuan is seeking a banquet server to provide food and beverage service for guests at events. You will review banquet event orders, deliver meals, and ensure room setup matches specifications.

Responsibilities include checking IDs for alcohol service, promoting guest relations, and maintaining sanitary banquet areas. Requirements include a current food handlers card, at least 6 months of food server experience, and being 21 or older.

Qualifications

• Essential: Current food handlers card.
• 6 months of food server experience.
• 21 years of age.

Responsibilities

• Provides guests with service by reviewing banquet event orders and delivering food and beverages.
• Ensures responsible alcohol beverage service by checking IDs and stopping service as needed.
• Promotes guest relations by responding to guest requests and sharing information.
• Maintains safe and sanitary banquet areas by cleaning surfaces and storing equipment.
• Stocking and organizing banquet supplies, polishing silverware, folding napkins, and cleaning areas.

Skills

Food service

English communication

Stand for 8 hours

Teamwork

Education

Food handlers card

Tools

Point-of-service basics

Job description

Job Purpose

Provides service to guests by delivering food and drinks

Job Duties and Responsibilities

(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)

1. Provides guests with service by reviewing banquet event order, ensuring and verifying rooms, audio visual equipment, lighting, microphone, sound, and room temperature are set as requested, acknowledging and welcoming guests entering the resort and event rooms, promptly delivering and serving food and beverages, informing banquet captain and kitchen staff of meal adjustments and/or timing of delivery, removing and delivering food courses, and refilling and/or removing glassware as appropriate.
2. Ensures responsible alcohol beverage service polices are followed by asking for proper identification from guests that appear to be under the age of 30, monitoring alcohol consumption, ensuring guests do not become intoxicated following established procedures, stopping alcohol service at the designated time, and clearing the room of all alcoholic containers, glasses and bottles for each venue at the time specified.
3. Promotes guest relations by responding to guest requests, offering appropriate up to date information regarding promotional contests and giveaways, providing requested assistance and product knowledge, and treating guests in a friendly and courteous manner.
4. Maintains safe and sanitary banquet areas by cleaning surfaces, breaking-down buffets, beverage tables, storing equipment and supplies in designated areas, and disposing of all trash.
5. Ensures banquet equipment and supplies are stocked and clean by submitting supply requisitions, placing delivered water, food and supplies in designated areas, polishing silverware, folding napkins, and cleaning shelves, condiment holders, tables and counters according to established procedures.

Job Specifications

Education and Experience

Essential:

• Current food handlers card
• 6 months of food server experience
• 21 years of age

Desirable:

• Guest or Hospitality Service experience
• Cocktail serving experience
• Fine dining server experience

Skills and Knowledge

Essential:

• Ability to interact effectively with team members and guests
• Ability to communicate effectively in the English language
• Ability to maintain professionalism and composure
• Ability to understand verbal directives and written instructions
• Ability to accept constructive criticism
• Ability to stand and walk for up to 8 hours at a time
• Ability to carry large serving tray and tray jacks
• Ability to bend, stoop, push and pull
• Ability to appear for work on time
• Ability to routinely lift and carry 35 pounds

Desirable:

• Multi-lingual

Supervisory/Managerial Accountability

Direct: None

Indirect: None