Cashier-Deli

Sycuan; El Cajon (CA); On-site; USD 22,000 - 33,000; Full time

Job summary

Sycuan is seeking a customer-focused team member to greet guests, take orders, process payments, and deliver food at the counter while operating the POS system. You will ensure responsible alcohol service, verify IDs, and maintain accurate cash handling per policy.

The role requires strong guest interaction, ability to stand for extended periods, and accuracy in currency handling. Hospitality experience and casino setting familiarity are a plus, with a team-oriented work environment.

Qualifications

• 3 months cash handling experience.
• County of San Diego Food Handler Card.
• CA ABC Responsible Beverage Service Certification.

Responsibilities

• Greet guests and take orders at the counter and operate the POS system.
• Ensure responsible alcohol service policies are followed per policy.
• Promote guest relations with menu knowledge, pricing, and promotions.
• Handle cash transactions, balances, discounts, and cards; report discrepancies.
• Keep concession counter areas stocked and clean per procedures.

Skills

Guest service

Cash handling

English communication

Mathematical calculations

Punctuality

Teamwork

Stand for long hours

Food service know-how

Education

High school diploma or equivalent

County of San Diego Food Handler Card

CA ABC Responsible Beverage Service Certification

Job description

Job Purpose:

Provides service to guests by greeting guests and operating our point of sale system

Job Duties and Responsibilities:

(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)

1. Provides serviceexcellenceby acknowledging and welcoming guests entering the food venue, promptly entering information into the POS system, collecting and processing payment and returning change, if applicable, following establishedprocedures, taking food and beverage orders, responding to guest requests, and delivering purchased food items to guests at the counter.
2. Ensures responsible alcohol beverage service policies are followedby asking for proper identification from guests who appear to be under the age of 30, measuring alcohol pours, monitoring alcohol consumption, ensuring guests do not become intoxicated following established procedures, stopping alcohol service at the designated time, and clearing all alcohol containers, glasses and bottles for each venue at the time specified.
3. Promotes guest relationsby offering appropriate information, menu knowledge, pricing, knowledge of up to date promotional contests, giveaways, concerts, providing related assistance, and treating guests in a friendly and courteous manner.
4. Provides accounting of transactions during shiftby entering cash transactions in to point-of-sale system, counting currency, processing guest discounts, vouchers, VIP points and credit cards, balancing money drawer against generated cashier report following established procedures, and reporting discrepancies to the food service management team.
5. Ensures concession counter areas are stocked and cleanby completing and submitting supply requisitions, placing delivered water, bottled beverages, food and supplies and condiments in the server stations, and cleaning all surface areas, sinks, shelves, counters, floors and cashier stations according to established procedures.

Job Specifications:

Education and Experience

Essential:

• 3 months cash handling experience
• County of San Diego Food Handler Card
• CA ABC Responsible Beverage Service Certification

Desirable:

• High School Diploma, High School Certificate of Completion, or G.E.D.
• Guest or Hospitality Service experience
• Concession experience
• Food Server experience
• Casino experience

Skills and Knowledge:

Essential:

• Ability to interact effectively with guests and team members
• Ability to stand and walk for up to eight hours at a time
• Ability to count U.S. currency and make change in a fast-paced environment
• Ability to appear for work on time
• Ability to work in a smoking environment
• Ability to communicate effectively in the English language
• Ability to maintain professionalism and composure
• Ability to understand verbal directives and written instructions
• Ability to accept constructive criticism
• Ability to routinely lift and carry 25 pounds
• Ability to bend, stoop, push and pull
• Ability to complete forms and documents
• Ability to recognize counterfeit monies
• Ability to perform simple mathematical calculations

Desirable

• Multi-lingual

Supervisory/ Managerial Accountability:

Direct: None

Indirect: None