Resort Lobby Ambassador - $19.45/hr

Marriott Ownership Resorts, Inc.; United States; Vor Ort; USD 21.000 - 28.000; Vollzeit

Benefits dieser Stelle

Medical/Dental/Vision

401K

Travel discounts

Tuition reimbursement

Counseling & Family support

Growth opportunities

Zusammenfassung

Marriott Vacations Worldwide is seeking a Lobby Ambassador to welcome Owners and guests, share information about property amenities, and connect guests to marketing opportunities. You will help maintain a polished lobby, assist during peak times, and promote the brand image both in person and through coordinated team efforts.

The role emphasizes friendly, professional interaction, adherence to safety procedures, and collaboration with colleagues to meet daily goals.

Qualifikationen

• Experience in customer service or sales preferred.
• Ability to engage with guests and provide information.
• Professional demeanor aligned with hospitality brand standards.

Aufgaben

• Greet guests warmly and provide directions and information about property amenities.
• Screen targeted customers and connect them to a Marketing Executive.
• Help maintain lobby desk inventories and ensure supplies are stocked for peak periods.

Kenntnisse

Customer service

Sales

Hospitality

Guest relations

Jobbeschreibung

Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Lobby Ambassador, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Where great benefits lead to a life fulfilled: Competitive pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities

As a Lobby Ambassador, a typical day will include:

Provide warm and welcoming greetings to all guests. Utilizes tools to seamlessly screen targeted customers and connect them to a Marketing Executive. Supplies Owners and guests with directions and information regarding property amenities, services, hours of operation, and local areas of interest and activities. Ensures proper coverage and execution throughout the lobby as directed and maximizes interactions during peak arrival periods. Promotes awareness of brand image internally and externally. Assists with any additional strategies to drive Marketing efforts and Site Volume. Takes inventories and ensures all desks in the lobby are stocked with appropriate levels of supplies and collateral.

Guest Experience and Company Standards:

Welcome and greet guests; anticipate and address their needs. Interact with colleagues and guests professionally and promptly. Contribute to team goals. Always follow company policies and safety procedures.

To Become a Lobby Ambassador:

Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone. Available to work a flexible schedule to include weekends and holidays. Position may require background and drug screening, in accordance with state and local requirements. Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Where meaningful moments are made together. Our associates want more than fulfilling work. Like our Owners, Members and guests around the world, they want fulfilling lives. Vacations expand our world to new places, new possibilities, new connections. Along the way, they help us discover our best selves. Great vacations are the embodiment of a life, fulfilled.

Marriott Vacations Worldwide (NYSE: VAC) is a leading global vacation company. While our numbers tell some of the story, the heart of our success comes from the quality – and exceptional longevity – of our relationships with our associates and customers. Join us on our journey. FOR A LIFE FULFILLED. Creating vacations that move you. 20,000+ Associates worldwide Vacation Ownership 7 Iconic Brands Approximately 120 Vacation Ownership Resorts 700,000+ Owner families 90%+ Guest satisfaction score Exchange & Third-Party Management More than 3,200 affiliated resorts in over 90 countries and territories Approximately 1.6 million exchange network members