PT/Casual Lobby Ambassador

Marriott Ownership Resorts, Inc.; Hawaii; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical Benefits

Dental Benefits

Vision Benefits

401K

Travel Discounts

Credit Union Membership

Tuition Reimbursement

Counseling & Family Support

Growth and Development Opportunities

Job summary

Marriott Vacations Worldwide is hiring a Lobby Ambassador in Hawaii. You will greet guests, provide information on amenities, and connect Owners and guests to a Marketing Executive to enhance their stay.

The role emphasizes customer service, sales-minded interactions, and adherence to safety policies, with a flexible schedule including weekends and holidays. Medical/Dental/Vision and 401K benefits are offered along with growth opportunities.

Qualifications

• Customer service experience is a plus.
• Sales or upselling experience is welcome.
• Willingness to work flexible schedule including weekends and holidays.
• Ability to follow safety procedures and policies.

Responsibilities

• Greet guests warmly and provide directions and information about property amenities.
• Screen targeted customers and connect them to a Marketing Executive.
• Assist with lobby operations and ensure desks are stocked and organized.
• Promote Marriott Vacations Worldwide brand in the lobby and during peak times.
• Support marketing initiatives and site volume through guest interactions.

Job description

Hourly Rate: $20.00

Are you looking for a place where meaningful moments are made together?

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.

As a Lobby Ambassador, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled: Competitive pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities

As a Lobby Ambassador, a typical day will include:

• Provide warm and welcoming greetings to all guests.
• Utilizes tools to seamlessly screen targeted customers and connect them to a Marketing Executive.
• Supplies Owners and guests with directions and information regarding property amenities, services, hours of operation, and local areas of interest and activities.
• Ensures proper coverage and execution throughout the lobby as directed and maximizes interactions during peak arrival periods.
• Promotes awareness of brand image internally and externally.
• Assists with any additional strategies to drive Marketing efforts and Site Volume.
• Takes inventories and ensures all desks in the lobby are stocked with appropriate levels of supplies and collateral.

Guest Experience and Company Standards:

• Welcome and greet guests; anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

To Become a Lobby Ambassador:

• Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
• Available to work a flexible schedule to include weekends and holidays.
• Position may require background and drug screening, in accordance with state and local requirements.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Where meaningful moments are made together.

Our associates want more than fulfilling work.

Like our Owners, Members and guests around the world, they want fulfilling lives.

Vacations expand our world to new places, new possibilities, new connections.

Along the way, they help us discover our best selves.

Great vacations are the embodiment of a life, fulfilled.

Marriott Vacations Worldwide (NYSE: VAC) is a leading global vacation company.

While our numbers tell some of the story, the heart of our success comes from the quality – and exceptional longevity – of our relationships with our associates and customers.

Join us on our journey.

FOR A LIFE FULFILLED.

Creating vacations that move you.

20,000+ Associates worldwide Vacation Ownership 7 Iconic Brands Approximately 120 Vacation Ownership Resorts 700,000+ Owner families 90%+ Guest satisfaction score Exchange & Third-Party Management More than 3,200 affiliated resorts in over 90 countries and territories Approximately 1.6 million exchange network members