Vacation Sales Coordinator (In House)

Marriott Ownership Resorts, Inc.; Arizona; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Uncapped earnings potential

Medical/Dental/Vision benefits

401K opportunities

Travel discounts

Tuition reimbursement

Counseling & family support

Growth and development opportunities

Job summary

Marriott Vacations Worldwide is seeking a Coordinator Marketing In House to help provide Owners and guests with memorable experiences and events, supporting sales presentations and guest engagement.

The role emphasizes delivering exceptional service, managing expectations, and using persuasive techniques to maximize revenue while upholding loyalty and brand standards. A variety of shifts, holidays, and weekends may be required.

Qualifications

• Successful candidates will have sales or customer service experience and enjoy interacting with guests.
• Available to work various shifts, holidays, and weekends.

Responsibilities

• Schedules sales presentations and manages customer expectations.
• Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
• Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.
• Welcome and greet guests; anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

Skills

Sales experience

Customer service

Communication skills

Job description

Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Marketing In House, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled:

• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities

Typical day

• Schedules sales presentations and manages customer expectations.
• Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
• Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.

Guest Experience and Company Standards

• Welcome and greet guests; anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

Requirements

• Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
• Available to work various shifts, holidays, and weekends.
• Concierge, and/or sales experience preferred.
• Position may require background and drug screening, in accordance with state and local requirements.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Where meaningful moments are made together. Our associates want more than fulfilling work. Like our Owners, Members and guests around the world, they want fulfilling lives. Vacations expand our world to new places, new possibilities, new connections. Along the way, they help us discover our best selves. Great vacations are the embodiment of a life, fulfilled.

Marriott Vacations Worldwide (NYSE: VAC) is a leading global vacation company. While our numbers tell some of the story, the heart of our success comes from the quality – and exceptional longevity – of our relationships with our associates and customers. Join us on our journey. FOR A LIFE FULFILLED. Creating vacations that move you.

Company Highlights

• 20,000+ Associates worldwide
• Vacation Ownership
• 7 Iconic Brands
• Approximately 120 Vacation Ownership Resorts
• 700,000+ Owner families
• 90%+ Guest satisfaction score
• Exchange & Third-Party Management
• More than 3,200 affiliated resorts in over 90 countries and territories
• Approximately 1.6 million exchange network members