Resort IT Technician Intern - Hands-On Tech Experience

Mt. Bachelor LLC.; Bend (OR); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Free employee season pass

Housing program (seasonal housing)

401k with company match

Discounts across resort

Free transportation to/from Bend

Job summary

Mt. Bachelor LLC. is seeking an IT Technician Intern to support the resort's technology across multiple departments in Bend, OR. You will troubleshoot hardware, software, and connectivity issues while aiding deployment and maintenance of desktops, laptops, and mobile devices.

You’ll learn enterprise IT support, networking basics, and Microsoft 365/Intune administration, while contributing to documentation and operational processes in a hospitality environment.

Qualifications

• Pursuing degree in IT, CS, cybersecurity, networking, or related field.
• Basic understanding of computer hardware, operating systems and software applications.
• Familiarity with Microsoft Windows and Microsoft 365 products.
• Strong troubleshooting and customer service abilities.
• Ability to work independently and as part of a team.

Responsibilities

• Provide technical support across Guest Services, Ski & Ride School, Rentals, Retail, Food & Beverage, Lodging, and Administration.
• Troubleshoot hardware, software, printing, and connectivity issues.
• Assist with deployment, configuration, and maintenance of desktops, laptops, mobiles, and tablets.
• Support Wi-Fi and network connectivity troubleshooting across resort facilities.
• Create and maintain technical documentation and user guides.

Skills

Windows OS

Microsoft 365

Troubleshooting

Customer service

Education

IT-related degree

Tools

Microsoft Intune

Office 365

Job description

Mt. Bachelor LLC. is seeking an IT Technician Intern to support the resort's technology across multiple departments in Bend, OR. You will troubleshoot hardware, software, and connectivity issues while aiding deployment and maintenance of desktops, laptops, and mobile devices.

You’ll learn enterprise IT support, networking basics, and Microsoft 365/Intune administration, while contributing to documentation and operational processes in a hospitality environment.