Resort Housekeeping Supervisor & Training Lead

Hulsing Enterprises, LLC; Asheville (NC); On-site; USD 57,308,000 - 63,039,000; Full time

Job summary

Crowne Plaza Asheville is hiring an Assistant Executive Housekeeper to lead housekeeping operations at our Asheville, NC property. You will assist the Executive Housekeeper, oversee guest rooms, public areas, and laundry, and supervise staff to maintain exceptional cleanliness and guest satisfaction.

The role requires prior hotel housekeeping experience, strong leadership, and bilingual Spanish/English abilities. Join a team committed to quality and guest service excellence.

Qualifications

• Previous hotel or resort housekeeping experience required.
• Leadership or supervisory experience preferred.
• Strong organizational skills to manage daily operations.
• Bilingual in Spanish and English preferred.
• Excellent communication and interpersonal skills.
• High attention to detail and commitment to quality.

Responsibilities

• Assist the Executive Housekeeper in overseeing daily housekeeping operations, including guest rooms, laundry, and public areas.
• Supervise, support, and monitor housekeeping staff, reporting discrepancies to management.
• Ensure guest rooms and public spaces meet cleanliness and presentation standards.
• Uphold product quality standards and respond promptly to guest needs to boost satisfaction.
• Lead onboarding and ongoing training, ensuring staff complete development plans.
• Foster a positive, collaborative work environment with clear communication between staff and management.
• Assist in scheduling, organizing, and coordinating day-to-day housekeeping operations.

Skills

Leadership

Bilingual Spanish/English

Organizational skills

Communication skills

Attention to detail

Job description

Crowne Plaza Asheville is hiring an Assistant Executive Housekeeper to lead housekeeping operations at our Asheville, NC property. You will assist the Executive Housekeeper, oversee guest rooms, public areas, and laundry, and supervise staff to maintain exceptional cleanliness and guest satisfaction.

The role requires prior hotel housekeeping experience, strong leadership, and bilingual Spanish/English abilities. Join a team committed to quality and guest service excellence.