Resort Housekeeping Supervisor: Guest Experience & Ops

Waterville Valley Resort; Waterville Valley (NH); On-site; USD 42,000 - 54,000; Full time

Job summary

Waterville Valley Resort in Waterville Valley, NH is seeking a Housekeeping Supervisor to oversee daily operations, lead a team of attendants, and ensure guest rooms and public areas meet cleanliness and safety standards.

You will coordinate with Front Desk and Maintenance, manage daily schedules, conduct inspections, and drive guest satisfaction through consistent performance and professional teamwork.

Qualifications

• Experience supervising housekeeping staff or teams.
• Ability to inspect rooms and public areas to ensure cleanliness and safety.

Responsibilities

• Supervise, train, coach, and motivate housekeeping attendants and other housekeeping staff.
• Assign daily room and public-area cleaning tasks based on occupancy and operational needs.
• Inspect guest rooms, suites, and public areas for cleanliness and presentation.
• Coordinate with Front Desk regarding room status, arrivals, departures, and guest requests.
• Maintain inventory of linens, towels, cleaning products, and equipment.
• Train staff on cleaning procedures, safety, and equipment use.
• Assist with scheduling, timekeeping, and staffing needs.

Skills

Organized

Guest-focused

Job description

Waterville Valley Resort in Waterville Valley, NH is seeking a Housekeeping Supervisor to oversee daily operations, lead a team of attendants, and ensure guest rooms and public areas meet cleanliness and safety standards.

You will coordinate with Front Desk and Maintenance, manage daily schedules, conduct inspections, and drive guest satisfaction through consistent performance and professional teamwork.