Resort Guest Services Concierge & Reservations

Travel + Leisure Global Support Services (Philippines) Inc.; KINGSGATE (WA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401(k) with employer match

Paid time off

Job summary

Travel + Leisure Global Support Services (Philippines) Inc. is looking for a Guest Services Associate in Kingsgate, Washington. In this role, you will welcome guests and provide exceptional service from registration to checkout. Key duties include guiding guests through the registration process, processing transactions, and addressing guest inquiries.

The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. Competitive benefits are offered, including medical, dental, and vision coverage, along with paid time off and a 401(k) plan.

Qualifications

• Positive, can-do attitude and professional appearance.
• Ability to read, write, and understand English.
• Ability to solve problems with minimal supervision.

Responsibilities

• Welcome guests and provide excellent service.
• Guide guests through the registration process.
• Process cash and credit-card transactions.

Skills

Excellent communication skills

Problem-solving ability

Basic math skills

Attention to detail

Multitasking

Basic computer skills

Job description

Travel + Leisure Global Support Services (Philippines) Inc. is looking for a Guest Services Associate in Kingsgate, Washington. In this role, you will welcome guests and provide exceptional service from registration to checkout. Key duties include guiding guests through the registration process, processing transactions, and addressing guest inquiries.

The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. Competitive benefits are offered, including medical, dental, and vision coverage, along with paid time off and a 401(k) plan.