Guest Services & Reservations Specialist (Part-Time)

Navarre Beach Area Chamber of Commerce; Navarre (FL); On-site; USD 17,000 - 25,000; Part time

Job summary

Pensacola Beach Properties is seeking a energetic, detail-oriented individual for a part-time Customer Services role. You will manage guest relations, reservations, and coordinate with other departments, with a focus on providing outstanding service.

The position emphasizes strong computer skills, problem solving, multitasking, and upholding the company values while delivering memorable guest experiences across our vacation rental properties.

Qualifications

• Part-time position.
• Detail-oriented with strong customer service and management experience.
• Strong computer skills, problem solving, and multi-tasking abilities.

Responsibilities

• Maintain guest relations
• Manage guest reservations
• Hold conversations regarding compensation with guests
• Communicate with other departments and vendors
• Maintain strong relationships with internal departments and external vendors
• Manage phone systems
• Cover the phone line
• Ensure quality control and timely responses
• Uphold the company core values and provide excellent customer service standards

Skills

Customer service

Team management

Computer skills

Problem solving

Multitasking

Job description

Pensacola Beach Properties is seeking a energetic, detail-oriented individual for a part-time Customer Services role. You will manage guest relations, reservations, and coordinate with other departments, with a focus on providing outstanding service.

The position emphasizes strong computer skills, problem solving, multitasking, and upholding the company values while delivering memorable guest experiences across our vacation rental properties.