Onsite Front Office Lead - Guest Services & Reservations

Choosegulfcoast; Sanibel (FL); Presencial; USD 28.000 - 34.000; A tiempo parcial

Descripción de la vacante

Gulf Coast Property Management (GCPM) seeks a Front Office Hero to greet guests, manage reservations, and coordinate bookings at Sandalfoot Resort on Sanibel Island. You will handle inquiries, confirm stays, and work closely with property managers and staff to ensure seamless guest experiences.

The role requires 2+ years in hospitality or related fields, attention to detail, and a friendly, proactive approach.

Formación

• 2+ years proven experience in hospitality, customer service, or reservation management.
• Valid Florida Driver’s license required, clean driving record.
• Proficient in basic computer software and office programs.

Responsabilidades

• Respond promptly and professionally to reservation inquiries by phone, email or in person.
• Work with guests to confirm their reservations.
• Coordinate availability, rates, and special requests with managers to ensure accurate bookings.

Conocimientos

Hospitality experience

Reservation management

Customer service

Tech savvy

Educación

High school diploma

Herramientas

Streamline

Microsoft Office

Descripción del empleo

Gulf Coast Property Management (GCPM) seeks a Front Office Hero to greet guests, manage reservations, and coordinate bookings at Sandalfoot Resort on Sanibel Island. You will handle inquiries, confirm stays, and work closely with property managers and staff to ensure seamless guest experiences.

The role requires 2+ years in hospitality or related fields, attention to detail, and a friendly, proactive approach.