Resort Food & Beverage Assistant Manager, Front of House

Sierra Lodgings; Orlando (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Sierra Lodgings in Orlando, FL is seeking a Food and Beverage leader with at least 2 years in a leadership role within F&B. The role involves managing front-of-house operations, beverage programs, and guest service excellence in a resort environment.

Two-year degree in Hotel/Restaurant Management or related field is required. Proficiency in Word/Excel and strong organizational skills are essential for success in this fast-paced setting.

Qualifications

• Minimum two years’ experience in a leadership role in a food and beverage environment.
• Two-year degree from an accredited college or university in Hotel and Restaurant Management, Hospitality, Business Administration or related major.
• Proficient in Microsoft Word and Excel.

Responsibilities

• Understands expectations and parameters for the Food and Beverage activities.
• Manages and communicates details both verbally and in writing to the guest and hotel operations.
• Manage beverage purchasing, beverage menu designing, marketing of new products and VIP guest requests.
• Strong food/wine and liquor knowledge.
• Excellent customer service skills.
• Manage all Front of House positions, including scheduling, developing and coaching associates, motivating the team and continuing to drive sales.
• Must have excellent organizational, interpersonal, and administrative skills and excellent attention to detail.
• Ability to meet deadlines, work under pressure and work independently.
• Ability to deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy accurately to resolve conflicts.
• Maintain safety by adhering to stated safety policies and handling guest and associate accidents.
• Spot-check guest checks to ensure proper check handling procedures are being adhered to.
• Be aware of the budget and continuously work towards achieving budgeted goals.
• Keep storerooms in a state of readiness, cleanliness and tidiness.
• Schedule dining room associates with forecasted business ensuring that staffing is adequate.
• Promote and maintain good associate relations between service kitchen and dining room.
• Lead efforts in recruiting, interviewing, and hiring of associates.
• Attention to detail and strong sense of urgency.
• Performs other duties as assigned to meet business needs or special projects in the Food and Beverage department.

Skills

Guest services

Communication

Leadership

Multitasking

Education

Two-year degree in Hospitality / Hotel mgmt

Job description

Sierra Lodgings in Orlando, FL is seeking a Food and Beverage leader with at least 2 years in a leadership role within F&B. The role involves managing front-of-house operations, beverage programs, and guest service excellence in a resort environment.

Two-year degree in Hotel/Restaurant Management or related field is required. Proficiency in Word/Excel and strong organizational skills are essential for success in this fast-paced setting.