Resort Fitness Desk Concierge

Omni Hotels & Resorts; Austin (TX); On-site; USD 18,000 - 25,000; Full time

Job summary

Omni Barton Creek Resort & Spa in Austin, TX, seeks a Fitness Desk Attendant for full-time on-site work. You will greet members, register guests, and support class scheduling using Mindbody while handling guest fees and maintaining accurate records.

This role requires pro activity, excellent phone etiquette, and the ability to perform light physical duties in a luxury resort setting, including assisting with lounge and fitness area operations.

Qualifications

• 6 months experience and training in a similar hotel/resort/guest service role.
• Computer experience and MICROS experience preferred.
• Excellent phone skills required.
• Ability to stand, walk, and perform physical tasks as needed.

Responsibilities

• Greet members by name and assist front-desk check-in.
• Register members/guests by name and ensure correct billing and gender preference.
• Know and schedule Group Exercise classes in Mindbody; manage guest fees.
• Restock fruits, condiments, and coffee in the member lounge; keep areas tidy.
• Record issues in the log at shift start and communicate with supervisors.
• Open/close checklists and confirm hours for Fitness, Spa, Kid's Club, and pools.

Skills

Phone skills

MICROS experience

Computer experience

Tools

MICROS

Job description

Omni Barton Creek Resort & Spa in Austin, TX, seeks a Fitness Desk Attendant for full-time on-site work. You will greet members, register guests, and support class scheduling using Mindbody while handling guest fees and maintaining accurate records.

This role requires pro activity, excellent phone etiquette, and the ability to perform light physical duties in a luxury resort setting, including assisting with lounge and fitness area operations.