Evening Lobby Attendant — Luxury Resort Guest Care

Omni Hotels & Resorts; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Omni Barton Creek Resort & Spa in Austin, TX is seeking a PM Lobby Attendant to maintain pristine lobby areas, service public spaces, and support guest experiences in a luxury resort setting.

You will be responsible for lobby service, restroom upkeep, lockers, pre-function spaces, and safety, while collaborating with management on special projects and maintaining a professional appearance and pace, including weekend and holiday shifts.

Qualifications

• Able to maintain a 4- diamond level of service.
• Able to work with Management on special projects.
• Able to work in a fast paced environment.
• Maintain a professional business appearance, attitude, and performance
• Must be able to work a variety of shifts, including weekends and holidays.
• Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion.

Responsibilities

• To ensure that the hotel lobbies are serviced throughout the day.
• To service all public restrooms in lobby, lower lobby, and pool areas.
• To service the executive offices.
• Services both men's and ladies associate locker rooms.
• To service lobby and lower lobby pre-function space.
• Keep lobby balconies neat and clean at all times.
• Ensure main guest entrance is neat and clean at all times.
• Ensure all floral arrangements and plants are neat with no debris in the planters.
• Ensure all ash urns throughout property are neat and clean at all times.
• Ensure water fountain and phone stations are maintained neat and clean at all times.
• To service guest and associate elevators.
• To ensure that hotel, guest and associates are maintained in a safe and secure environment.
• Complete any special projects that might be assigned.
• Report any maintenance issues or any concerns.

Job description

Omni Barton Creek Resort & Spa in Austin, TX is seeking a PM Lobby Attendant to maintain pristine lobby areas, service public spaces, and support guest experiences in a luxury resort setting.

You will be responsible for lobby service, restroom upkeep, lockers, pre-function spaces, and safety, while collaborating with management on special projects and maintaining a professional appearance and pace, including weekend and holiday shifts.