Resort Ambassador

El Capitan Canyon; United States; On-site; USD 24,796 - 26,174; Full time

Benefits offered by this job

Paid Family Leave

Health Insurance

Vision Insurance

Vacation Pay

Sick Pay

Holiday Pay

Life Insurance

AD&D Insurance

Short-Term Disability

Long-Term Disability

401k

Job summary

El Capitan Canyon is seeking a Resort Ambassador to join our guest services team in a beautiful outdoor setting near Santa Barbara, CA. You will greet visitors, assist guests, handle packages, answer calls, and help with security and operations to ensure a world-class guest experience.

Reporting to the Guest Services Manager, you will monitor for maintenance issues, escort guests around the canyon, and perform other duties as assigned in a busy resort environment.

Qualifications

• High School Education
• Ability to read maps
• Good verbal and written communication skills
• Basic computer proficiency including the ability to use email and internet

Responsibilities

• Greet all visitors, vendors, and contractors directing them to their destinations.
• Obtain names and information from our guests entering the resort.
• Answer the telephone courteously and relay information provided to the appropriate channels.
• Receiving and tracking of packages and mail for resort operations
• Note and report unusual occurrences.
• Assist with noise complaints, parking issues or other security responsibilities as needed.
• Drive the canyon regularly to escort guests, or delivering provisions to our guests in their designated cabins.
• Monitor the resort noting any deficiencies, or maintenance issues requiring attention.
• Other duties as assigned.

Skills

Read maps

Verbal communication

Written communication

Education

High School Education

Job description

Description

Would you like the opportunity to work in a beautiful outdoor setting? Located just 15 minutes north of Santa Barbara , California or 20 minutes south of Buellton, California, El Capitan Canyon Resort may have the opportunity you have been seeking. We offer a luxury glamping environment on 300 acres in a stunning natural environment. As a Resort Ambassador at El Capitan Canyon Resort, you will have the opportunity to work with a dedicated team who help provide a world class guest experience while playing an important role in maintaining the integrity and security of the resort.

Job Summary

As Resort Ambassador, you will report to our Guest Services Manager. You will work together to…

• Greet all visitors, vendors, and contractors directing them to their destinations.
• Obtain names and information from our guests entering the resort.
• Answer the telephone courteously and relay information provided to the appropriate channels.
• Receiving and tracking of packages and mail for resort operations
• Note and report unusual occurrences.
• Assist with noise complaints, parking issues or other security responsibilities as needed.
• Drive the canyon regularly to escort guests, or delivering provisions to our guests in their designated cabins.
• Monitor the resort noting any deficiencies, or maintenance issues requiring attention.
• Other duties as assigned.

Requirements

• High School Education
• Ability to read maps
• Good verbal and written communication skills
• Basic computer proficiency including the ability to use email and internet
• Paid Family Leave
• Health Insurance
• Vision Insurance
• Vacation, Sick and Holiday Pay
• Company Basic Life Insurance
• Company paid Accidental Death & Dismemberment
• Company paid Short Term Disability
• Company paid long term Disability
• 401k Retirement Plan

EOE

We are a drug free workplace. Pre-employment background assessment required.

Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.

Hourly Rate: $18-19.00

Remote: No

Housing Provided: No

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.