Resort Ambassador

El Capitan Canyon; Goleta (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Paid Family Leave

Health Insurance

Dental Insurance

Vision Insurance

Vacation, Sick and Holiday Pay

Company Basic Life Insurance

Company paid Accidental Death & Dismem

Company paid Short Term Disability

Company paid long term Disability

401k Retirement Plan

Job summary

El Capitan Canyon is seeking a Resort Ambassador to join our Guest Services team. You will greet visitors, assist guests, handle packages, answer calls, and help maintain security and service quality in a beautiful outdoor setting just north of Santa Barbara.

This role combines customer service with on-site operations, requiring a high school education, map-reading ability, good communication, and flexible hours.

Qualifications

• High School Education
• Ability to read maps
• Good verbal and written communication skills
• Good customer service skills
• Basic computer proficiency including the ability to use email and internet
• Flexible schedule

Responsibilities

• Greet all visitors, vendors, and contractors directing them to their destinations.
• Obtain names and information from our guests entering the resort.
• Answer the telephone courteously and relay information provided to the appropriate channels.
• Receiving and tracking of packages and mail for resort operations
• Note and report unusual occurrences.
• Assist with noise complaints, parking issues or other security responsibilities as needed.
• Drive the canyon regularly to escort guests, or delivering provisions to our guests in their designated cabins.
• Monitor the resort noting any deficiencies, or maintenance issues requiring attention.
• Other duties as assigned.

Education

High School Education

Job description

Flexible schedule

Would you like the opportunity to work in a beautiful outdoor setting? Located just 15 minutes north of Santa Barbara, California or 20 minutes south of Buellton, California, El Capitan Canyon Resort may have the opportunity you have been seeking. We offer a luxury glamping environment on 300 acres in a stunning natural environment. As a Resort Ambassador at El Capitan Canyon Resort, you will have the opportunity to work with a dedicated team who help provide a world class guest experience while playing an important role in maintaining the integrity and security of the resort.

Job Summary

As Resort Ambassador, you will report to our Guest Services Manager. You will work together to…

Responsibilities

• Greet all visitors, vendors, and contractors directing them to their destinations.


• Obtain names and information from our guests entering the resort.


• Answer the telephone courteously and relay information provided to the appropriate channels.


• Receiving and tracking of packages and mail for resort operations


• Note and report unusual occurrences.


• Assist with noise complaints, parking issues or other security responsibilities as needed.


• Drive the canyon regularly to escort guests, or delivering provisions to our guests in their designated cabins.


• Monitor the resort noting any deficiencies, or maintenance issues requiring attention.


• Other duties as assigned.

Requirements

• High School Education


• Ability to read maps


• Good verbal and written communication skills


• Good customer service skills


• Basic computer proficiency including the ability to use email and internet


• Flexible schedule

Benefits

• Paid Family Leave


• Health Insurance


• Dental Insurance


• Vision Insurance


• Vacation, Sick and Holiday Pay


• Company Basic Life Insurance


• Company paid Accidental Death & Dismemberment


• Company paid Short Term Disability


• Company paid long term Disability


• 401k Retirement Plan

EOE

We are a drug free workplace. Pre-employment background assessment required.

Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.

Hourly Rate: $18-19.00

Remote: No

Housing Provided: No