Residuals Processing Coordinator

Cast & Crew; California (MO); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Generous PTO

Parental Leave

Wellness Programs

Tuition Reimbursement

Employee Discounts

Job summary

Cast & Crew is seeking a Residuals Processing Coordinator to sort, ship, and support residual checks for guilds. You will handle invoices, maintain logs, and assist with data entry and adjustments.

This role requires tech-savvy individuals with strong Excel skills, clear communication, attention to detail, and the ability to multitask under deadlines. Overtime may be required.

Qualifications

• Tech-savvy and able to learn new software and systems.
• Clear written and oral communication with staff, management, and clients.
• Must handle high volumes with high accuracy.
• Ability to work under pressure and meet deadlines.
• Detail-oriented with handling confidential information.
• Highly organized with documentation and filing.
• Strong mathematical abilities and numeracy.
• Willing to learn new job functions.
• Overtime as needed.

Responsibilities

• Timely sorting of residuals checks, invoices, and packaging to the guilds.
• Maintain tracking log for all outgoing checks and delivery slips.
• Assist with residual adjustments and data entry of setups.
• Answer talent calls and emails, process stop reissues, pay histories, beneficiaries.
• Print residual invoices and match to checks.
• Log and package checks for guild delivery with driver.
• Log and scan delivery slips for guild verification.
• Other duties as assigned.

Skills

Tech-savvy

Excel skills

Communication skills

Attention to detail

Multitasking

Overtime

Tools

Microsoft Office

Excel

Outlook

Job description

About Us

At Cast & Crew, we’ve empowered creativity and supported the global entertainment industry for decades. Together with our family of brands - Backstage, CAPS, Checks & Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies – we operate as a combined entertainment technology and services provider offering industry standard screenwriting accounting software, digital payroll products, data & reporting, and a host of creative tools. The industry continues to move faster than ever, and the need for our expertise, our technology, and our people has never been greater. We are a production’s best ally every step of the way. #OneCastOneCrew

Overview

The Residuals Processing Coordinator is responsible for sorting, shipping, and supporting the processing of residual checks to various guild(s).

Core Responsibilities

• Timely sorting of residuals checks, invoices, and packaging to the appropriate guild(s)
• Maintain tracking log for all outgoing checks and incoming delivery slips.
• Assist with residual adjustments and data entry of residual setups
• Answering talent calls and emails, processing stop reissues, pay histories, beneficiaries, and researching payments
• Printing of residual invoices and matching to residual checks.
• Log and package checks to send with driver for guild delivery.
• Log and scan all incoming delivery slips for guild verification.
• Other duties as assigned.

Key Qualifications

• Tech-savvy – must be skilled at learning and adapting to new systems and software applications (e.g. must be proficient in Microsoft Office including Word, and Outlook, with excellent Excel skills).
• Must be able to communicate effectively - including active listening, written and oral comprehension - with all levels of staff, management, and clients as needed.
• Must be able to handle a high volume of work with high accuracy.
• Must be able to work under pressure and multi-task effectively to meet firm deadlines.
• Highly detail-oriented with the ability to interpret and/or handle confidential information.
• Highly organized – documentation, filing, logging, and maintaining a clean work area.
• Great with numbers - comprehensive mathematical knowledge and abilities required.
• Eager and willing to learn new job functions.
• Ability to work overtime as needed.

Preferred Qualifications

• Previous experience in client-facing or customer service a plus.
• Previous entertainment residuals, royalties, payroll or accounting experience a major plus.

Special Work Conditions

• Sedentary – Involves sitting most of the time but may involve walking or standing for brief periods of time. Some positions may entail exerting up to 15 lbs. of force occasionally and/or a negligible amount of force to lift, carry, push, or pull.

We take care of our people.

When you join Cast & Crew, you're backed by a benefits package built around what matters most. From comprehensive medical, dental, and vision coverage, to a 401(k) match, generous PTO, paid parental leave, health and wellness programs, tuition reimbursement, and employee discounts. We’re committed to helping you thrive, professionally, and personally.

Benefits are subject to eligibility requirements.

Cast & Crew is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

CA residents

Your personal information may be collected in connection with certain services provided by Cast & Crew or its affiliated companies. A summary of your California privacy rights can be found at: https://www.castandcrew.com/privacy-policy/

Compensation is commensurate with various factors including, but not limited to, relevant experience, qualifications, skills, training, licensure, certifications, geographic cost of labor, and other business and organizational needs. Compensation range for candidates in other locations may differ based on the cost of labor in that location. The compensation range for this position is: $21.00 - $25.00 per hour.