Contributions Coordinator

Cast & Crew; Burbank (CA); On-site; USD 22,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) match

PTO and parental leave

Job summary

Cast & Crew is seeking a Contributions Coordinator in Burbank to balance and report pension, health, and welfare contributions for unions and guilds. The role requires solid accounting basics and strong knowledge of union rules and payroll processes, with relationships built with fund offices and production clients.

The coordinator will work with finance to reconcile reports, handle inquiries, and ensure accurate contribution processing, while maintaining records per policy.

Qualifications

• GED or equivalent work experience required.
• Experience handling finance or accounting-related tasks such as billing, reconciliations, or other related responsibilities.
• Experience with unions, guilds, and fund offices preferred.
• Proficient knowledge and utilization of the payroll database system preferred.
• Ability to quickly comprehend/learn new processes, systems, and methods.
• Experience with Salesforce or other CRM software preferred.
• Excellent oral and written communication ability.
• Self-motivated to work independently while working towards the team and individual goals.
• Excellent time management and prioritization skills, with a sense of urgency regarding client servicing.
• Proficiency with Microsoft Office – Outlook, Excel and Word.
• Ability to work overtime as needed.

Responsibilities

• Reconcile and balance weekly and monthly contribution reports against finance reports for multiple unions and guilds.
• Coordinate with Finance to maintain and monitor aging reports, refund allocations, and other tasks.
• Receive and respond to internal and external customers inquiries.
• Analyze union inquiries regarding pension, health & welfare rate discrepancies between contracts and rates submitted.
• Identify and analyze union billings for penalties, shortages, and overpayments.
• Provide accurate data required for reporting based on union rules/guidelines.
• Effectively support internal and external clients to resolve issues.
• Assist and coordinate the processing of adjustments related to incorrect contribution processing.
• Maintain accurate records in accordance with company policy and procedure.
• Maintain knowledge of current industry trends and practices.
• Perform other related duties and assignments as needed.

Skills

Accounting experience

Billing

Unions & guilds

Payroll systems

CRM software

Microsoft Office

Communication skills

Time management

Team coordination

Overtime adaptability

Education

GED or equivalent

Tools

Payroll database system

Salesforce

CRM software

Microsoft Excel

Job description

About Us

At Cast & Crew, we’ve empowered creativity and supported the global entertainment industry for decades. Together with our family of brands - Backstage, CAPS, Checks & Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies – we operate as a combined entertainment technology and services provider offering industry standard screenwriting accounting software, digital payroll products, data & reporting, and a host of creative tools. The industry continues to move faster than ever, and the need for our expertise, our technology, and our people has never been greater. We are a production’s best ally every step of the way. #OneCastOneCrew

Position Overview

The Contributions Coordinator reconciles, balances and reports Pension, Health & Welfare, and other benefits to the unions and guilds as well as researches and resolves inquiries pertaining to various unions and guilds. The coordinator must also have a basic understanding of accounting principles, a high level understanding of union rules/rates and basic knowledge of payroll systems and processes. This position will be required to establish and maintain good working relationships with unions, guilds, fund offices, and production clients.

Core Responsibilities

• Reconcile and balance weekly and monthly contribution reports against finance reports for multiple unions and guilds
• Coordinate with Finance to maintain and monitor aging reports, refund allocations, and other tasks
• Receive and respond to internal and external customers inquiries
• Analyze union inquiries regarding pension, health & welfare rate discrepancies between contracts and rates submitted
• Identify and analyze union billings for penalties, shortages, and overpayments
• Provide accurate data required for reporting based on union rules/guidelines
• Effectively support internal and external clients to resolve issues
• Assist and coordinate the processing of adjustments related to incorrect contribution processing
• Maintain accurate records in accordance with company policy and procedure
• Maintain knowledge of current industry trends and practices
• Perform other related duties and assignments as needed

Key Qualifications

• Able to work at our Burbank office approximately 2x per week or as needed.
• GED or equivalent work experience required
• Experience handling finance or accounting -related tasks such as billing, reconciliations, or other related responsibilities
• Experience with unions, guilds, and fund offices preferred
• Proficient knowledge and utilization of the payroll database system preferred
• Ability to quickly comprehend/learn new processes, systems, and methods
• Experience with Salesforce or other CRM software preferred
• Excellent oral and written communication ability
• Self‑motivated to work independently while working towards the team and individual goals
• Excellent time management and prioritization skills, with a sense of urgency regarding client servicing
• Proficiency with Microsoft Office – Outlook, Excel and Word
• Ability to work overtime as needed.

Special Work Conditions

• Sedentary – Involves sitting most of the time but may involve walking or standing for brief periods of time. Some positions may entail exerting up to 15 lbs. of force occasionally and/or a negligible amount of force to lift, carry, push, or pull.

We take care of our people.

When you join Cast & Crew, you're backed by a benefits package built around what matters most.

From comprehensive medical, dental, and vision coverage, to a 401(k) match, generous PTO, paid parental leave, health and wellness programs, tuition reimbursement, and employee discounts. We’re committed to helping you thrive, professionally, and personally.

Benefits are subject to eligibility requirements.

Cast & Crew is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is our policy to provide equal employment opportunities to all individuals based on job‑related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non‑discriminatory environment free from intimidation, harassment or bias based upon these grounds.

CA residents

Your personal information may be collected in connection with certain services provided by Cast & Crew or its affiliated companies. A summary of your California privacy rights can be found at: https://www.castandcrew.com/privacy-policy/

Compensation is commensurate with various factors including, but not limited to, relevant experience, qualifications, skills, training, licensure, certifications, geographic cost of labor, and other business and organizational needs. Compensation range for candidates in other locations may differ based on the cost of labor in that location. The compensation range for this position is: $22.00 - $27.00 per hour.