Residential Support Specialist - Part time

Avalon Housing; Ann Arbor (MI); On-site; USD 10,000 - 60,000; Part time

Job summary

Avalon Housing is seeking a part-time Residential Support Specialist in Ann Arbor, MI. This role involves providing front-line support to residents, ensuring safety, and assisting with daily living activities. Ideal candidates will have a High School Diploma and experience working with diverse populations. The position offers a $500 hiring bonus and various benefits including paid time off and a 403(b) retirement plan.

Benefits

Paid Time Off

Medical Insurance Options

Life and Disability Plans

403(b) Retirement Plan

Qualifications

• Ability to work well with diverse people in a non-judgmental way.
• At least one year's experience working with people who are homeless or struggle with mental illness.

Responsibilities

• Check visitors in and out, answer phones and monitor security systems.
• Maintain safety and security of residents by monitoring all general access areas.
• Intervene in crises, respond to emergencies, and initiate action as required.

Skills

Communication

Crisis Management

Teamwork

Education

High School Diploma or GED

Job description

Join to apply for the Residential Support Specialist - Part time role at Avalon Housing

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Join to apply for the Residential Support Specialist - Part time role at Avalon Housing

Sun, Mon, Fri, 4pm-12am shift

At Avalon, housing is a human right. Our mission is to build healthy, safe and inclusive supportive housing communities as a long-term solution to homelessness.

Hiring Bonus $500!

Sun, Mon, Fri, 4pm-12am shift

At Avalon, housing is a human right. Our mission is to build healthy, safe and inclusive supportive housing communities as a long-term solution to homelessness.

Avalon Housing is a non-profit supportive housing provider. Supportive housing is a combination of affordable housing paired with services, such as case management. We don't just help people find housing, we help people stay and thrive in their homes.

If you are passionate about creating more diverse, inclusive, and equitable communities where all people are welcome, Avalon may be a good fit for you.

The individuals served by Avalon have many challenges, including mental illness, substance use disorders and chronic medical conditions, alongside a history of chronic homelessness. Residential Support Specialists (RSS) are Avalon's 24-hour front-line support staff. They monitor our front desk(s), answer tenant/visitor questions and provide hands-on help where needed.

Here are some of the key benefits that Avalon staff receive:

Paid Time Off Paid time off includes vacation time plus additional sick and personal time allowances. The amount you earn depends on the number of hours worked. There is also an extra paid holiday every month!

Medical Part-time employees can purchase life insurance, critical illness insurance, and accident insurance at competitive rates!

Life and Disability Plans All staff working more than 16 hours per week are given life insurance and short-term disability plans, with Avalon covering the premium cost.

403(b) Retirement Plan Avalon sponsors a 403(b) retirement plan through Vanguard, available to all employees.

Job Responsibilities

• Check visitors in and out, answer phones and monitor security systems
• Maintain safety and security of residents by monitoring all general access areas and enforcing program rules
• Intervene in crises, respond to emergencies, and initiate action as required, including contact with emergency response systems
• Coordinate services for tenants and contact outside service providers as necessary
• Work cooperatively with other staff onsite in addition to visiting service providers; refer tenants to clinical and other staff as necessary
• Initiate maintenance requests
• Attend staff meetings, retreats and professional training sessions
  
  

Supplemental Job Duties

• Depending on location, RSS staff may assist tenants with activities of daily living, including meal preparation, medication, shopping, and/or other hands-on assistance.
• This position requires a weekly on-call shift; on-call shifts are compensated at hourly rates plus a bonus.
• This position requires training to begin within the first 30 days of hire. Some training will take place outside regular shift hours. All training time is compensated.
  
  

Required Qualifications

• High School Diploma or GED
• Ability to work well with diverse people, including other staff, in a non-judgmental way
  
  

Desired Skills And Abilities

• At least one year's experience working with people who are homeless or struggle with mental illness, chronic health issues, and/or addiction disorders, and/or educational experience in social or behavioral science or relevant field
• Capacity to respond to crisis situations
• Strong verbal and written communication skills
• Computer skills: email, web searches, online documentation
• Possess a highly positive and enthusiastic attitude and strong commitment toward helping those in need
• Interest and experience in working with individuals who are difficult to engage and refer to traditional programs, knowledge and/or acceptance of harm reduction principles
  
  

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee will be required to sit for long periods of time, drive a vehicle with passengers, communicate with other persons by talking and hearing, be required to lift and carry items weighing up to 25 pounds, and to operate computer hardware systems.

Reliable Transportation Is Required.

Job Title: Residential Support Specialist (location is Ann Arbor )

Reports to: Team Lead (411 Ashley, Hickory Way or Miller Manor)

Location: This position is based in Ann Arbor, MI 48105

Status: Part-time (Multiple shift options, $1 per hour premium for midnights)

Salary: $19.04 hourly

Benefits: Paid time off, vacation and additional holidays, Employee Assistance & Wellness programs, life and short-term disability for staff working 16 hours or more per week; optional 403(b) plan.

Avalon also encourages those with criminal histories to apply. Avalon doesn't request information about criminal histories unless and until an offer of employment is extended. Avalon may exclude someone based on criminal history if it determines the criminal history is related to or directly conflicts with the responsibilities of the position.

Salary: $19.04 per hour

Job Posted by ApplicantPro

Seniority level

• Seniority level

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• Employment type

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