Residential Supervisor (Pappas House)

RFK Community Alliance; Lancaster (MA); On-site; USD 33,000 - 35,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid time off

Holiday Pay

Educational Assistance

Employer paid life insurance

Disability - short & long term

Retirement plan with employer match

Tuition Reimbursement

Employee Assistance Program

Job summary

RFK Community Alliance seeks a Residential Supervisor in Lancaster, MA. This full‑time role pays $24.00–$25.50 per hour and involves direct care with youth on a day shift from 7am to 3pm, Monday through Friday.

The position requires strong communication, the ability to work in a high‑emotion environment, leadership for staff, and at least one year of residential experience. RFKCA emphasizes equity, diversity, and a supportive work culture.

Qualifications

• Strong written and verbal communication skills.
• Can manage a high paced and emotionally charged treatment environment.
• Effectively work with a range of staff while demonstrating leadership and maturity.
• One year minimum residential experience.

Responsibilities

• Direct care on assigned shift and provide shift leadership in absence of Program Coordinator.
• Implement the assigned weekend day master schedule.
• Supervisory management of assigned shifts in the absence of the Program Coordinator.
• Supervision of assigned direct care staff.

Skills

Strong written and verbal comms

Leadership and maturity

High paced environment management

Education

Bachelor’s Degree in Human Service Field

Job description

Residential Supervisor

$24.00 – $25.50 per hour | Lancaster, MA

Are you passionate about youth Service and ready to make a meaningful impact every day? Join the dedicated team at RFK Community Alliance’s, where your talent in youth Service helps fuel brighter futures for our youth. We’re looking for a Residential Supervisor who’s ready to bring energy, creativity, and heart to our youth service team. If you’re dependable, motivated, and love being part of a mission-driven organization — we want to hear from you!

Responsibilities

• A Residential Supervisor is an individual who has direct care responsibility on his/her assigned shift but is trained to provide shift leadership in the absence of the Program Coordinator.
• Implementation of the assigned weekend day master schedule.
• Supervisory management of assigned shifts in the absence of the Program Coordinator.
• Supervision of assigned direct care staff.

Qualifications / Physical Requirements

• Strong written and verbal communication skills
• Can manage a high paced and emotionally charged treatment environment
• Effectively work with a range of staff while also demonstrating leadership and maturity
• Bachelor’s Degree preferred in related Human Service Field
• One year minimum residential experience

Shift: Full-time, 40 Hours, Day Shift: 7am-3pm Mon-Fri

How We Promote Equity, Cultivate Leaders, And Grow Together

At RFK Community Alliance, we’re dedicated to a culture where everyone can show up to work as their full authentic selves. Diversity and inclusion doesn’t happen by accident, it’s by design. Together we are the designers. We believe that a diverse and inclusive workplace makes our organization stronger. We care about including diverse perspectives and experiences throughout every level. Which is why we’re committed to honoring, celebrating, and fostering diversity and inclusion on our team, in our individuals and within our community. Our team must reflect our community and vice versa. We value, respect, and support all types of diversity across all identities including, but not limited to, ethnicity, race, gender, LGBTQIA, age religion and abilities. We take responsibility for the community we’re creating here at RFK Community Alliance, and we’re here to contribute to the progression of our society to a more inclusive and equitable one.

Why You’ll Love Us

In addition to being a part of a supportive team, we offer amazing employee benefits, including:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Generous paid time off
• Holiday Pay
• Educational Assistance
• Employer paid life insurance
• Employer paid Short- & Long-Term Disability
• Retirement Plan with generous employer match
• Tuition Reimbursement
• Comprehensive Employee Assistance Program

RFKCA offers a compassionate, inclusive company culture and excellent work environment. RFKCA is deeply committed to the principles of equity, diversity, and inclusiveness. We do not discriminate based on race, color, creed, national origin, religion, age, gender identity, sexual orientation, physical or mental disability. EOE/AA

Keywords: Residential Counselor 2, Supervisor, lead