Residential Counselor Floater

RFK Community Alliance; Lancaster (MA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid time off

Holiday Pay

Educational Assistance

Life insurance

Short- & Long-Term Disability

Retirement Plan with employer match

Tuition Reimbursement

Job summary

RFK Community Alliance provides high-quality care to youth and families, operating across multiple residential programs. This role supports youth with supervision, daily living skills, and positive role-modeling to promote independence and healthy decision-making.

The Residential Counselor Floater shifts include 1st and 2nd shifts, offering hands-on collaboration with diverse teams to ensure consistent, safe care and documentation in a compassionate, team-focused environment.

Qualifications

• Minimum of one year of experience working with youth in a residential, day, or educational setting.
• High school diploma or GED required; some college preferred.
• Valid driver’s license and acceptable driving record.
• Ability to maintain required certifications, including CPI, CPR/First Aid, and Med/MAP.
• Strong communication, problem-solving, organizational, and interpersonal skills.

Responsibilities

• Provide supervision, mentoring, and daily living support to youth.
• Promote youth development, independence, and individual goals.
• Adapt to different residential programs, routines, and staffing needs.
• Collaborate with staff and leadership to ensure consistent, quality care.
• Maintain accurate documentation and follow agency policies, HIPAA, and safety protocols.
• Assist with household responsibilities, including cooking, cleaning, and transportation as needed.
• Participate in required training, meetings, and supervision.

Skills

Youth experience

Driver's license

CPR/First Aid

Communication

Adaptability

Documentation

Education

High School Diploma or GED

Some college preferred

Tools

MAP/Med

Job description

Pay Range: $20.00 - $21.25 per hour

Seeking a Residential Counselor Floater to provide support across multiple residential programs, ensuring youth receive consistent care, supervision, and guidance in a safe and supportive environment.

Working primarily first and second shifts, you’ll adapt to changing staffing needs, collaborate with different teams, and serve as a positive role model while helping youth develop independence, healthy decision-making, and essential life skills.

If you’re adaptable, compassionate, and committed to supporting youth, we encourage you to apply and become part of a team making a meaningful difference every day.

Key Responsibilities

• Provide supervision, mentoring, and daily living support to youth.
• Promote youth development, independence, and individual goals.
• Adapt to different residential programs, routines, and staffing needs.
• Collaborate with staff and leadership to ensure consistent, quality care.
• Maintain accurate documentation and follow agency policies, HIPAA, and safety protocols.
• Assist with household responsibilities, including cooking, cleaning, and transportation as needed.
• Participate in required training, meetings, and supervision.

Qualifications

• Minimum of one year of experience working with youth in a residential, day, or educational setting.
• High school diploma or GED required; some college preferred.
• Valid driver’s license and acceptable driving record.
• Ability to maintain required certifications, including CPI, CPR/First Aid, and Med/MAP.
• Strong communication, problem-solving, organizational, and interpersonal skills.
• Ability to adapt quickly, maintain professional boundaries, and manage challenging situations.
• Computer proficiency and ability to complete required documentation.

Open Shifts

1st Shift, 40 hours: 7am-3pm

2nd shift, 32 or 40 hours: 2pm-10pm

Who We Are

RFK Community Alliance provides high-quality care and support to people and families facing complicated challenges. As a multi-service agency, we offer a wide range of programs serving a variety of needs across all ages, from infants to seniors. We are team players when it comes to caring. We work with the people we serve, their families, schools, and other community partners to develop a network of support. We provide opportunities to build skills and confidence. We nurture strength, determination, and resilience.

Diversity, Belonging, Inclusion, and Equity Statement

At RFK Community Alliance, all employees are expected to actively contribute to a workplace that is diverse, inclusive, and equitable. Every team member is responsible for ensuring that colleagues, clients, and community members are treated with respect, valued for their unique perspectives, and supported in their contributions. We recognize that diverse backgrounds, experiences, and viewpoints strengthen our organization and enhance our ability to serve children, youth, and adults facing educational, developmental, and mental health challenges. Equitable employment practices and a welcoming environment are fundamental to our mission. It is the expectation of RFK that all employees uphold these standards in their daily work, interactions, and decision-making.

Why You’ll Love Us

In addition to being a part of a supportive team, we offer amazing employee benefits, including:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Generous paid time off
• Holiday Pay
• Educational Assistance
• Employer paid life insurance
• Employer paid Short- & Long-Term Disability
• Retirement Plan with generous employer match
• Tuition ReimbursementComprehensive Employee Assistance Program

We do not discriminate based on race, color, creed, national origin, religion, age, gender identity, sexual orientation, physical or mental disability. EOE/AA

Keywords: Direct Support Professional, DSP, Mental Health Worker, Youth Counselor, Direct Care, Group Home, Residential Care, Human Services, Personal Care Assistant, Home Health Aide, Relief Staff, RFK