Assistant Residential Supervisor

RFK Community Alliance; Middleton (MA); On-site; USD 30,000 - 32,000; Full time

Job summary

RFK Community Alliance seeks an Assistant Residential Supervisor to assist the Residential Supervisor in day-to-day operations at The Kennedy School in Middleton, MA. The role blends direct resident care with leadership of Residential Counselors to maintain a structured, therapeutic environment.

Responsibilities include supervising residents, modeling trauma-informed care, and guiding staff through routines, crises, and trainings.

Qualifications

• Minimum 21 years old with high school diploma or equivalent.
• Residential treatment experience required.
• Strong communication and crisis-management skills.

Responsibilities

• Provide direct supervision, support, coaching, and advocacy to residents.
• Model trauma-informed care and support individualized treatment plans.
• Serve as a resource and role model for Residential Counselors.
• Maintain routines, safety practices, and resident expectations.
• Support daily activities, transportation, and medication processes.
• Respond to crises and emergencies with de-escalation and interventions.
• Complete documentation and communicate with the treatment team.
• Assist onboarding and training of new direct-care staff.
• Participate in supervision, staff meetings, and professional development.

Skills

Strong communication

Organization

Problem-solving

Interpersonal skills

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Agency documentation systems

Job description

Assistant Residential Supervisor

Pay Range: $21.75-$23.00/hour

Location: The Kennedy School-Middleton, MA

The Kennedy School is a 15-bed secure residential facility serving adolescent males ages 13–21 involved in the juvenile justice system. Our program provides assessment, treatment, education, counseling, and structured activities that help youth develop healthier decision‑making skills, accountability, and self‑reliance.

We are seeking an Assistant Residential Supervisor to support the Residential Supervisor in the day‑to‑day operation of the residential program. This position combines direct resident care with leadership and peer support for Residential Counselors while helping maintain a safe, structured, respectful, and therapeutic environment.

Key Responsibilities

• Provide direct supervision, support, coaching, and advocacy to residents.
• Model trauma‑informed care and support individualized treatment and behavioral plans.
• Serve as an experienced resource and role model for Residential Counselors.
• Help maintain program routines, procedures, safety practices, and resident expectations.
• Support daily activities, appointments, transportation, medication processes, and other program needs.
• Respond appropriately to behavioral crises and emergencies, including approved de‑escalation and physical intervention techniques.
• Complete required documentation and communicate important resident and program information to the treatment team.
• Assist with onboarding and training new or less‑experienced direct‑care staff.
• Participate in supervision, staff meetings, training, and professional development.

Qualifications

• Minimum age of 21.
• High school diploma or equivalent required; Bachelor’s degree preferred.
• Residential treatment experience required.
• Demonstrated competency as a Residential Counselor.
• Strong communication, organization, problem‑solving, and interpersonal skills.
• Ability to remain calm and effective during crises and emergencies.
• Valid driver’s license required.
• MAP certification as required.
• Proficiency with Microsoft Office and agency documentation systems.
• Ability to complete and maintain required agency and DYS training and certifications.

Who We Are

RFK Community Alliance provides high‑quality care and support to people and families facing complicated challenges. As a multi‑service agency, we offer a wide range of programs serving a variety of needs across all ages, from infants to seniors. We are team players when it comes to caring. We work with the people we serve, their families, schools, and other community partners to develop a network of support. We provide opportunities to build skills and confidence. We nurture strength, determination, and resilience.

How We Promote Equity, Cultivate Leaders, And Grow Together

At RFK Community Alliance, we’re dedicated to a culture where everyone can show up to work as their full authentic selves. Diversity and inclusion doesn’t happen by accident, it’s by design. Together we are the designers. We believe that a diverse and inclusive workplace makes our organization stronger. We care about including diverse perspectives and experiences throughout every level. Which is why we’re committed to honoring, celebrating, and fostering diversity and inclusion on our team, in our clientele and within our community. Our team must reflect our community and vice versa. We value, respect, and support all types of diversity across all identities including, but not limited to, ethnicity, race, gender, LGBTQIA, age religion and abilities. We take responsibility for the community we’re creating here at RFK Community Alliance, and we’re here to contribute to the progression of our society to a more inclusive and equitable one.

Why You’ll Love Us

In addition to being a part of a supportive team, we offer amazing employee benefits, including:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Generous paid time off
• Holiday Pay
• Educational Assistance
• Employer paid life insurance
• Employer paid Short- & Long-Term Disability
• Retirement Plan with generous employer match
• Tuition Reimbursement
• Comprehensive Employee Assistance Program

RFKCA offers a compassionate, inclusive company culture and excellent work environment. RFKCA is deeply committed to the principles of equity, diversity, and inclusiveness. We do not discriminate based on race, color, creed, national origin, religion, age, gender identity, sexual orientation, physical or mental disability. EOE/AA