Residential Supervisor

Sevita; Billerica (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) plan

Paid time off and holidays

Career development opportunities

Job summary

Sevita, including NeuroRestorative, seeks a supervisor to lead a care team in Massachusetts. You will oversee daily activities, coordinate scheduling, and ensure onboarding and ongoing training for staff while upholding program quality.

The role emphasizes strong communication, organization, and a compassionate approach to support individuals with complex needs. On-site opportunities and dedicated teamwork are highlighted.

Qualifications

• Bachelor’s degree in Human Services preferred or equivalent.
• 2+ years of supervisory experience in human services or related field.
• Driver’s license in good standing and state licensure as required.

Responsibilities

• Supervise day-to-day activities and coordinate programs for individuals receiving support.
• Coordinate and oversee Direct Care staff and the program’s daily operation.
• Ensure onboarding and ongoing training is delivered; participate in hiring and performance decisions.
• Maintain relationships with families, guardians, case managers, and referral sources.
• Monitor safety and regulatory compliance of living environments and activities.

Skills

Effective communication

Organizational skills

Multi-tasking

Compassionate approach

Education

Bachelor’s in Human Services

Supervisory experience 2+ years

Job description

NeuroRestorative, a part of the Sevita family, provides rehabilitation services for people of all ages with brain, spinal cord and medically complex injuries, illnesses and other challenges. In a variety of locations and community-based settings, we offer a range of programs, including vocational and therapy programs, day treatments, and specialized services for infants, children, adolescents, Military Service Members and Veterans.

Do you have experience in Human Services and Residential Program?

Do you want to expand your supervisory skills and join lead a team of Caregivers?

Are you looking to build a challenging and rewarding career? Join us on our mission to make a positive difference in the lives of others.

Responsibilities

• Supervise and coordinate the day-to-day activities and appointments for all individuals receiving support including implementing programs and services
• Coordinate, supervise, and maintain the daily activities and schedules for Direct Care Staff and oversee the daily operation of the program
• Ensure onboarding, orientation and ongoing training is delivered
• Provide input and feedback in hiring, corrective action, performance evaluations, and termination decisions
• Foster positive relations with case managers, referral agents and lobbies on behalf of individuals receiving care
• Maintain relationships with families, guardians, and implement individual satisfaction enhancement plans
• Monitor the comfort and safety of individuals served while ensuring living environments and program activities are in compliance with regulatory requirements

Qualifications

• Bachelor’s degree in Human Services, preferred or relative experience of 2+ years supervisory skills.
• One to two years’ experience preferred or an equivalent combination of education and experience
• Other education and experience as required by state
• Driver's license in good standing
• Licensure as required by state
• Strong attention to detail, organizational skills, and the ability to multi-task to meet deadlines
• Effective communication skills to manage relationships
• A reliable, responsible attitude and a compassionate approach
• A commitment to quality in everything you do

Why Join?

• Compensation benefits package for full-time employees.
• 401(k) plan
• Paid time off and holiday pay
• Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers
• Enjoy job security with nationwide career development and advancement opportunities

Come join our amazing team of committed and caring professionals.

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.

We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.

As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.