Residential Staff - Substitute (On Call)

Deborah's Place; Chicago (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Deborah's Place in Chicago is seeking a supervisor to oversee daily operations, including log writing, food preparation, crisis intervention, and facilitating program activities. You will ensure safety and integrity of the program and collaborate with staff to support participant services.

Ideal candidates have 2-3 years in social services or residential programs, with a High School Diploma or equivalent; an optional Bachelor's degree is preferred, along with a Food Handling cert and First

Qualifications

• Education: High School Diploma or equivalent; Bachelor's degree preferred.
• Licensure: Food Handling and Sanitation certification and First Aid/CPR preferred.
• Experience: 2-3 years of social service and/or residential program experience.
• Knowledge: homelessness, mental illness and chemical dependency; strong communication and crisis skills.

Responsibilities

• Supervise daily operations and ensure program safety and integrity.
• Mentor participants and facilitate groups and individual sessions.
• Maintain program and participant files with timely documentation.
• Respond to internal and external emails and coordinate with Residential Manager.

Skills

Oral and written communication

Microsoft Office

Organization skills

Crisis intervention

Conflict management

Professional boundaries

Driver's license

Education

High School Diploma or equivalent

Bachelor's degree preferred

Job description

Position Summary

This position is responsible for supervising daily operations including daily log writing, food preparation, crisis intervention, facilitating program activities and ensuring program safety and integrity.

Essential Duties And Responsibilities

• Know and comply with policies and procedures of Deborah's Place and the Programs.
• Communicate any problems or concerns about participants or day to day operations of program to Residential Manager.
• Communicate directly and effectively with other program staff and program participants.
• Ensure program and participant safety, security and integrity during designated hours.
• Work as part of a team to provide information for participant service plans and program reviews through mentoring, log writing and daily communications.
• Complete and submit required program and participant documentation in a timely manner. Organize and maintain program and participant files.
• Respond appropriately to internal and external emails in a timely manner.
• Facilitate groups and individual mentoring with participants.
• Clean bed spaces after participants move out; prepare beds spaces for new move-in.
• Completes and submits all required documentation in a timely manner.

Job Description

Job Description

Position Summary

This position is responsible for supervising daily operations including daily log writing, food preparation, crisis intervention, facilitating program activities and ensuring program safety and integrity.

Essential Duties And Responsibilities

Program Management

• Know and comply with policies and procedures of Deborah's Place and the Programs.
• Communicate any problems or concerns about participants or day to day operations of program to Residential Manager.
• Communicate directly and effectively with other program staff and program participants.
• Ensure program and participant safety, security and integrity during designated hours.
• Work as part of a team to provide information for participant service plans and program reviews through mentoring, log writing and daily communications.
• Complete and submit required program and participant documentation in a timely manner. Organize and maintain program and participant files.
• Respond appropriately to internal and external emails in a timely manner.
• Facilitate groups and individual mentoring with participants.
• Clean bed spaces after participants move out; prepare beds spaces for new move-in.
• Completes and submits all required documentation in a timely manner.

Other

• Maintain required professional knowledge and job skills. Attend and participate in required educational programs and staff meetings.
• Represent Deborah's Place mission and values to participants, tenants, visitors, volunteers and others.
• Perform other duties as assigned.

Qualifications And Requirements

Education: High School Diploma or equivalent; Bachelor's degree preferred.

Licensure and/or Certification: Food Handling and Sanitation certification and First Aid/CPR preferred.

Job Experience: 2-3 years of social service and/or residential program experience;

Special Knowledge & Skills: Knowledge of issues surrounding homelessness, mental illness and chemical dependency; proficiency in Microsoft Office software, effective oral and written communication skills, good organizational skills, conflict management and crisis intervention skills; demonstrate clear and professional boundaries; act in a professional manner; Valid Illinois driver's license preferred.