Residential Manager

Taleo; New York (NY); On-site; USD 55,000 - 65,000; Full time

Job summary

Taleo in New York City seeks a dedicated supervisor to oversee daily operations of a residential facility. You will be on call, manage shift schedules, ensure clean, safe living spaces, and coordinate with an interdisciplinary team to implement each resident’s care plan.

Responsibilities include staff training, incident reporting, inventory control, transportation logistics, and ensuring regulatory compliance in line with OPWDD guidelines.

Qualifications

• Bachelor’s degree in human or social services or two years (2) direct service experience preferred
• Associates Degree plus 3 years direct service experience in human or social services field
• Excellent written and oral communication skills
• Ability to interface with multi-level, multi-ethnic personnel
• Well organized with ability to coordinate multiple assignments

Responsibilities

• Oversee the day-to-day operation of residential facility
• On call 24-hours seven days a week and must conduct random overnight spot checks
• Provide complete 24-hour coverage, post and adjust schedules
• Supervise maintenance, cleaning, furnishings and appliances
• Participate in development and evaluation of each resident’s plan of care
• Review plans, LOCs, Res Habs and POP are up to date
• Review daily logs and update plans of protective oversight
• Weekly review of medication inventory with medical team
• Shop for participants and oversee inventory of supplies
• Maintain and account for residents’ personal allowances and fiscal records
• Dispense and account for weekly petty cash
• Recommend hiring and termination of staff with documentation
• Train and evaluate all staff
• Ensure staff coordination to complete household tasks and independence goals
• Oversee training programming for staff
• Schedule staff and arrange transportation for residents
• Communicate staff performance to Residential Director and HR
• Report incidents per OPWDD 624 and summon emergency services if needed
• Process timesheets for staff
• Conduct fire drills and maintain certificates of fitness in residence
• Provide orientation and required trainings
• Conduct monthly staff meetings
• Track van registrations and ensure safe operation
• Perform SCIP-R physical intervention techniques
• Other related tasks as assigned

Skills

Excellent written & oral communication

Multilevel interface

Well organized

Computer literate

Valid driver's license

Education

Bachelor’s degree in human or social services

Associates Degree + 3 years experience

Tools

SCIP-R

CPR/First Aid

AMAP

Job description

1. Oversee the day-to-day operation of residential facility

2. On call 24-hours seven days a week and must conduct random (overnight) spot checks and required to work one day on a weekend per month

3. Provide complete 24-hour coverage, maintain and post scheduled work assignments/shift schedules and adjust such assignments based on staff availability, abilities of staff and particular requirements of residents

4. Conduct frequent walk through of designated residence to ensure it is kept clean, neat, healthy and safe

5. Supervise the maintenance, cleaning and proper functioning of the residence, furnishings, and appliance and obtain repairs/replacements as needed

6. Participate as a member of the Interdisciplinary Team in the development and evaluation of each resident individualized plan of care

7. Review all plans and summaries and make sure LOCs (levels of Care) Res Habs and POP are up to date

8. Review daily logs make sure plans of protective oversight are updated annually and posted in residence

9. Weekly review meeting of medication inventory with medical assistant and nurse

10. Shop for participants (clothing, personal items, adaptive and habilitation equipment, etc.) and oversee inventory of household supplies and food items

11. Maintain and account for each resident’s personal allowance, bankbook, deposits, withdrawals, and fiscal records

12. Dispense and account for weekly petty cash

13. Recommend the hiring and termination of all assistants, direct care and housekeeping staff with appropriate documentation

14. Train, supervise, and evaluate all assistants, direct care and housekeeping staff

15. Oversee the actions conducted by staff to ensure that they are in a manner that prevents abuse

16. Assures that all staff are coordinating their efforts in order to complete such routine household tasks as laundry, menu preparation, shopping, cooking, etc. with goal of increasing independence of residents in performing these functions

17. Supervise DSPs implementation and maintenance of training programming

18. Schedule staff and provides/arranges transportation of residents to and from appointments, recreational or social programs, work, etc. as required

19. Communicate staff performance, specific deficiencies to Residential Director and Human Resources

20. Follow appropriate procedure relative to the reporting of incidents as per OPWDD 624 regulations and summon police, fire, ambulance or other emergency personnel if situation warrants it.

21. Review, approve, and submit timesheets of all staff for designated residence

22. Conduct, observe, and maintain records of fire drills, evacuations and ensure certificate of fitness is in residence.

23. Provide orientation/in-service of all staff and ensure that staff receive required trainings and updates

24. Conducts monthly staff meetings with all staff or as needed

25. Keep track of van registrations and inspections and ensure they are operated safely and properly maintained

26. Must be able to perform SCIP-R physical intervention techniques (i.e., core techniques; specialized and restrictive)

27. Other related tasks that may be assigned

POSITION REQUIREMENTS

Qualifications/Requirements

• 1. Excellent written & oral communication skills
• 2. Ability to interface with multi-level, multi ethnic personnel
• 3. Well organized, capable of coordinating a variety of assignments and responsibilities
• 4. Computer Literate
• 5. Valid driver's license

Education

• 1. Bachelor’s degree in human or social services or two (2) years of experience working with MR/DD individuals preferred
• 2. Or Associates Degree plus 3 years direct service experience in the Human or Social Services field

Training/Certification

• 1. SCIP-R
• 2. CPR/First Aid
• 3. AMAP