Conservatory Apartment Case Manager

Deborah's Place; Chicago (IL); On-site; USD 48,000 - 72,000; Full time

Job summary

Deborah's Place in Chicago, IL seeks a dedicated Case Manager to provide direct clinical and case management services to tenants. You will conduct intake, assessment, develop service plans, and coordinate referrals to support housing stability, income, and wellness goals.

Responsibilities include crisis intervention, individual counseling, facilitating group activities, maintaining tenant files, and ensuring data quality in HMIS.

Qualifications

• Education: Bachelor\'s Degree in Social Work or related field; Master\'s preferred.
• Licensure: LCSW preferred.
• Experience: 2-3 years of case management experience.

Responsibilities

• Provide case management services including intakes, assessments, service planning, staffing, individual counseling, referral, and advocacy.
• Provide crisis intervention in mental health and/or medical emergencies. Provide on-call assistance with after hour and weekend emergencies.
• Assist with applications and advocacy related to public benefits.
• Plan and implement therapeutic group activities.
• Work with tenants to achieve their goals related to housing, income and health.
• Regularly assess and respond to tenants' motivation and readiness using motivational interviewing skills.
• Engage in clinical supervision, in both group and individual formats.
• Work with tenants to address issues in order to prevent eviction.

Skills

Homelessness knowledge

Mental health

Substance use awareness

MS Office

Communication skills

Organizational skills

Crisis intervention

Professional boundaries

Education

Bachelor's in Social Work

Master's preferred

Job description

Position Summary

This position is responsible for providing direct clinical and case management services, including intake and assessment with new tenants, collaborative development of individual service plans with tenants, crisis intervention, individual counseling and providing therapeutic group activities to help tenants meet their goals. The case manager provides linkages and coordinates resources/referrals. Case managers assist tenants in goal attainment, including but not limited to: maintaining their housing, obtaining and maintaining sustainable income, and achieving health and wellness goals.

Essential Duties And Responsibilities

• Provide case management services including intakes, assessments, service planning, staffing, individual counseling, referral, and advocacy.
• Provide crisis intervention in mental health and/or medical emergencies. Provide on-call assistance with after hour and weekend emergencies.
• Assist with applications and advocacy related to public benefits.
• Plan and implement therapeutic group activities.
• Work with tenants to achieve their goals related to housing, income and health.
• Regularly assess and respond to tenants' motivation and readiness using motivational interviewing skills.
• Engage in clinical supervision, in both group and individual formats.
• Work with tenants to address issues in order to prevent eviction.

Job Description

Position Summary

This position is responsible for providing direct clinical and case management services, including intake and assessment with new tenants, collaborative development of individual service plans with tenants, crisis intervention, individual counseling and providing therapeutic group activities to help tenants meet their goals. The case manager provides linkages and coordinates resources/referrals. Case managers assist tenants in goal attainment, including but not limited to: maintaining their housing, obtaining and maintaining sustainable income, and achieving health and wellness goals.

Essential Duties And Responsibilities

• Provide case management services including intakes, assessments, service planning, staffing, individual counseling, referral, and advocacy.
• Provide crisis intervention in mental health and/or medical emergencies. Provide on-call assistance with after hour and weekend emergencies.
• Assist with applications and advocacy related to public benefits.
• Plan and implement therapeutic group activities.
• Work with tenants to achieve their goals related to housing, income and health.
• Regularly assess and respond to tenants' motivation and readiness using motivational interviewing skills.
• Engage in clinical supervision, in both group and individual formats.
• Work with tenants to address issues in order to prevent eviction.

Case Management Services

• Provide case management services including intakes, assessments, service planning, staffing, individual counseling, referral, and advocacy.
• Provide crisis intervention in mental health and/or medical emergencies. Provide on-call assistance with after hour and weekend emergencies.
• Assist with applications and advocacy related to public benefits.
• Plan and implement therapeutic group activities.
• Work with tenants to achieve their goals related to housing, income and health.
• Regularly assess and respond to tenants' motivation and readiness using motivational interviewing skills.
• Engage in clinical supervision, in both group and individual formats.
• Work with tenants to address issues in order to prevent eviction.

Record Keeping and Data Quality

• Prepare and maintain current tenant files.
• Enter all services and required information into HMIS and other service and outcome tracking databases as required.
• Work collaboratively with the Program Data Manager to ensure data quality.

Other

• Maintain required professional knowledge and job skills. Attend and participate in staff development opportunities.
• Represent Deborah's Place mission and values to participants, visitors and others.
• Perform other duties as assigned.

Qualifications And Requirements

Education: Bachelor's Degree in Social Work or related field. Master's preferred.

Licensure and/or Certification: LCSW preferred

Job Experience: 2-3 years of case management experience

Special Knowledge & Skills: Knowledge of issues surrounding homelessness, mental illness and substance use; proficiency in Microsoft office software, good oral and written communication skills, good organizational skills, conflict management and crisis intervention skills; demonstrate clear and professional boundaries; act in a professional manner; Valid Illinois driver's license, proof of insurance and must have own vehicle.