Residential Shift Supervisor - Lead Care Team & Quality

Kids for the Future; Oshkosh (WI); On-site; USD 25,000 - 37,000; Full time

Job summary

Vista Care is seeking a Residential Shift Supervisor to oversee day-to-day operations at assigned residential sites in Wisconsin. You will mentor DSP staff, train and assess skills, and ensure high-quality care while modeling Vista Care values.

This role requires supervision, scheduling coordination, and adherence to safety protocols. Responsibilities include staff coaching, medication oversight, policy adherence, and collaboration with the Residential Manager.

Qualifications

• Must be at least 18 years of age.
• One year+ experience as a caregiver or direct support professional preferred.
• One year+ experience as a direct supervisor or manager of others preferred.
• CPR certification preferred.

Responsibilities

• Provides operational oversight and supervision for assigned residential locations during scheduled shifts and is responsible for all administrative and program duties under the direction of the Residential Manager.
• Maintains, adheres to, and communicates company policies and procedures.
• Develops and maintains effective communication with staff and relays changes impacting individuals supported and company communications.
• Reviews attendance and tracks DSP attendance per guidelines.
• Oversees medication distribution with nursing team and participates in quality improvement initiatives.
• Ensures adherence to driving policy and monitors vehicle maintenance.
• Provides coaching and mentorship to staff with Residential Manager and HR.
• May assist with distribution of medications to homes.
• Ensures staffing coverage and proper ratios across residences.
• Conducts monthly program inspections and audits.

Education

High School Diploma, GED, or equivalent

College or university degree preferred

CPR certification preferred

Proficiency with computer technology

Excellent interpersonal skills

Ability to supervise and manage others

Attention to detail and organizational skills

Valid driver’s license

Tools

Computer technology

Job description

Vista Care is seeking a Residential Shift Supervisor to oversee day-to-day operations at assigned residential sites in Wisconsin. You will mentor DSP staff, train and assess skills, and ensure high-quality care while modeling Vista Care values.

This role requires supervision, scheduling coordination, and adherence to safety protocols. Responsibilities include staff coaching, medication oversight, policy adherence, and collaboration with the Residential Manager.