Residential Services Manager – Community Care Leader

New-Narrative; Portland (OR); On-site; USD 45,000 - 65,000; Full time

Job summary

New Narrative in Portland, Oregon is seeking a House Manager to oversee daily operations of a residential care facility and supervise the team of Residential Counselors. The role includes crisis intervention, medication monitoring, and coordination of staffing across shifts.

Must have a valid driver's license and insurance. QMHA credentials strongly preferred; prior group home experience highly desirable. This is a full-time, on-site position with a focus on safety and quality of care.

Qualifications

• Previous supervisory experience in a residential care setting.
• Experience managing a group home.
• QMHA credentials strongly preferred.
• Ability to coordinate staff across shifts.
• Valid driver’s license and insurance.

Responsibilities

• Oversee day-to-day facility operations and staffing.
• Directly supervise Residential Counselors.
• Coordinate shift schedules for adequate staffing.
• Respond to crises and assist with medication management.
• Lead resident meetings as directed by supervisor.
• Ensure safety, cleanliness, and sanitation of the facility.
• Maintain compliance with policies and procedures.

Skills

Supervisory experience

Residential care

Team coordination

Crisis intervention

Medication management

Education

QMHA credentials

Job description

New Narrative in Portland, Oregon is seeking a House Manager to oversee daily operations of a residential care facility and supervise the team of Residential Counselors. The role includes crisis intervention, medication monitoring, and coordination of staffing across shifts.

Must have a valid driver's license and insurance. QMHA credentials strongly preferred; prior group home experience highly desirable. This is a full-time, on-site position with a focus on safety and quality of care.