Residential Services Lead: Person-Centered Care & Coordination

Creative Options LLC; Powell (OH); On-site; USD 50,000 - 60,000; Full time

Job summary

Creative Options LLC in Powell, OH seeks a Residential Services Coordinator to oversee daily residential and HPC service operations, ensuring safe, person-centered support in home, family home, residential, and community settings. You will lead DSPs, guide staff on service plans, documentation, health and safety, and maintain professional boundaries while coordinating schedules, training, and compliance.

This role requires strong organization and communication to manage services with less direct

Qualifications

• Minimum high school diploma or equivalent.
• Experience in residential services preferred.
• Experience supervising staff preferred.
• Must complete onboarding, background checks, and compliance requirements.
• Valid driver’s license and good driving record.

Responsibilities

• Coordinate daily residential and HPC service operations.
• Ensure safe, person-centered, respectful support.
• Guide DSPs on service plans, routines, documentation, safety, and boundaries.
• Monitor staffing needs, scheduling gaps, and day-to-day issues.
• Coordinate appointments, routines, and community participation.
• Report concerns to the Executive Director and maintain records.
• Maintain confidentiality and professional boundaries in all settings.

Skills

Leadership

DSP supervision

Organization

Communication

Problem-solving

Documentation accuracy

Confidentiality

Person-centered support

Boundaries

Driving

Education

High school diploma or equivalent

Associate or bachelor's degree preferred

Job description

Creative Options LLC in Powell, OH seeks a Residential Services Coordinator to oversee daily residential and HPC service operations, ensuring safe, person-centered support in home, family home, residential, and community settings. You will lead DSPs, guide staff on service plans, documentation, health and safety, and maintain professional boundaries while coordinating schedules, training, and compliance.

This role requires strong organization and communication to manage services with less direct