Residential Services Coordinator — Lead Care & Compliance

Lutheran Social Service of Minnesota; Saint Paul (MN); On-site; USD 43,650 - 53,350; Full time

Benefits offered by this job

Hiring bonus

Job summary

The Lutheran Social Service of Minnesota is seeking a Designated Coordinator to lead residential programs and ensure compliance with Minnesota regulations. You will oversee service delivery for 4+ individuals, support a direct care team, and promote health, safety, and meaningful outcomes through strong relationship building.

Responsibilities include supervising staff, coordinating budgets, maintaining records, and collaborating with clinical and community partners.

Qualifications

• Bachelor’s degree in a human services field + 1 year of full-time direct care experience with individuals with disabilities or adults age 65+.
• Associate degree in a human services field + 2 years of full-time direct care experience.
• Diploma in a human services field from an accredited postsecondary institution + 3 years of full-time direct care experience.
• OR a minimum of 50 hours of education/training in human services and disabilities + 4 years of full-time direct care experience under qualified supervision.

Responsibilities

• Program Oversight: Direct responsibility for residential homes serving 4+ individuals which includes but is not limited to ensuring healthy meal options, supply and grocery fulfillment, accounts payable processing, etc.
• Service Delivery: Ensure person-centered outcomes while safeguarding health and safety through effective coordination of support.
• Team Leadership: Guidance and supervision of direct support professionals, including training, coaching, and performance management.
• Compliance & Quality Assurance: Monitoring adherence to 245D requirements, organizational policies, and regulatory standards.
• Collaboration: Partnering with behavioral analysts, therapists, medical professionals, and community stakeholders to align support.
• Direct Care: Providing a minimum of 16 scheduled hours in hands-on support, with additional hours as needed to meet program requirements.
• Staffing and Shift Coverage: Oversight and management of team member schedules and open shift coverage.
• Administrative Duties: Managing budgets, documentation, and communication with regulatory agencies and organizational leadership.

Skills

Direct care experience

Leadership experience

Regulatory knowledge

Supervisory skills

Education

Bachelor’s degree in a human services field

Associate degree in a human services field

Diploma in a human services field

50 hours education/training in human services and disabilities

Job description

The Lutheran Social Service of Minnesota is seeking a Designated Coordinator to lead residential programs and ensure compliance with Minnesota regulations. You will oversee service delivery for 4+ individuals, support a direct care team, and promote health, safety, and meaningful outcomes through strong relationship building.

Responsibilities include supervising staff, coordinating budgets, maintaining records, and collaborating with clinical and community partners.