Residential Services Coordinator - Crisis & Site Support

LifeMoves; San Mateo (CA); On-site; USD 29,000 - 32,000; Part time

Job summary

LifeMoves is seeking a Residential Service Coordinator for the First Step for Families program in San Mateo. The role focuses on interim housing, case management support, and creating a safe, respectful environment for clients while guiding them toward housing stability.

The coordinator works on-site, handling daily operations, safety rounds, and client assistance with warmth, professionalism, and confidentiality. This position emphasizes compassionate crisis response and teamwork.

Qualifications

• High School Diploma or GED required; 2–3 years of consistent equivalent experience may substitute for formal education.
• Basic tech proficiency with Microsoft Office, Google Workspace, email, and databases for administrative tasks.

Responsibilities

• Provide calm, supportive crisis response and connect clients to resources.
• Support daily operations with radical hospitality and compassion.
• Monitor site safety through rounds and camera observation; report issues promptly.
• Manage meals, supplies and donations; maintain organized storage.
• Assist team with reports, shift logs, and meetings.
• Maintain confidentiality and professional boundaries; foster a supportive environment.
• Assist with welcomes, move-ins/outs, and room prep; document tasks accurately.

Skills

Care, Respect, Empathy

Emotional Regulation

Documentation

Organization/Prioritization

Proactive Collaboration

Education

High School Diploma or GED

Tools

Microsoft Office

Google Workspace

Databases

Job description

LifeMoves is seeking a Residential Service Coordinator for the First Step for Families program in San Mateo. The role focuses on interim housing, case management support, and creating a safe, respectful environment for clients while guiding them toward housing stability.

The coordinator works on-site, handling daily operations, safety rounds, and client assistance with warmth, professionalism, and confidentiality. This position emphasizes compassionate crisis response and teamwork.