Residential Services Associate (Overnight) — Front Desk & Care

Paycom; Bloomington (IL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

403(b) retirement plan with employer-m

Employer-paid life insurance

Flexible Spending Account (FSA)

Free on-site meals

Job summary

Home Sweet Home Ministries in Bloomington, IL seeks a compassionate role providing day-to-day client services, including intake/exit processing, resource distribution, and front desk hospitality. You will orient new residents, help meet basic needs, and foster a welcoming environment consistent with our Christ-centered mission.

We value empathy, confidentiality, and flexibility; trauma-informed care is preferred.

Qualifications

• Experience or education in the human services field.
• Trauma-informed approach preferred.
• Ability to maintain confidentiality and professionalism.

Responsibilities

• Process intake and exit paperwork for clients at admission and departure.
• Greet and assist clients at front desk and manage enthusiastic hospitality.
• Distribute resources and monitor medication/substance compliance.
• Screen clients and ensure policy adherence and safety.
• Complete eligibility checks and coordinate with community resources.

Skills

Empathy

Cultural competency

Written and verbal communication

Tools

Microsoft Office

Job description

Home Sweet Home Ministries in Bloomington, IL seeks a compassionate role providing day-to-day client services, including intake/exit processing, resource distribution, and front desk hospitality. You will orient new residents, help meet basic needs, and foster a welcoming environment consistent with our Christ-centered mission.

We value empathy, confidentiality, and flexibility; trauma-informed care is preferred.