Residency Services Associate Evening Weekend Floater

Home Sweet Home Ministries Inc; Bloomington (IL); On-site; USD 23,000 - 24,000; Part time

Job summary

Home Sweet Home Ministries Inc. in Bloomington, IL is seeking a part-time 2nd shift floater to support day-to-day client services.

This role handles intake and exit processing, resources distribution, and front desk hospitality to residents and visitors, with a focus on creating a welcoming, safe environment. The position requires flexibility for evenings, weekends, and overnight hours, plus experience in human services and proficiency with Microsoft Office tools.

Qualifications

• Education and/or experience in the human services field.
• Experience with traumainformed principles in addressing client behavior preferred.
• Knowledge of Microsoft Office (Outlook/Word/Excel) is a plus.

Responsibilities

• Intake/Exit Services: Receive and process intake paperwork; initiate screening based on protocol.
• Hospitality Services: Distribute resources and manage front desk to assist residents and non-residents.
• Accountability: Enforce policies to ensure safe and effective client services; monitor eligibility.
• Administer drug and alcohol testing as necessary.
• Demonstrate empathy and cultural sensitivity while communicating with clients and staff.

Skills

Empathy

Cultural competency

Communication

Education

Human services education/experience

Tools

Microsoft Office

Job description

Home Sweet Home Ministries Inc. in Bloomington, IL is seeking a part-time 2nd shift floater to support day-to-day client services.

This role handles intake and exit processing, resources distribution, and front desk hospitality to residents and visitors, with a focus on creating a welcoming, safe environment. The position requires flexibility for evenings, weekends, and overnight hours, plus experience in human services and proficiency with Microsoft Office tools.