Water Systems Residential/Commercial Service Tech II

A. O. Smith Corporation; Tucson (AZ); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation

Medical and dental insurance

Retirement plans

Job summary

A leading manufacturer in water heating solutions is seeking a Water Systems Residential/Commercial Service Tech II. This full-time entry-level position involves customer site visits, servicing and repairing equipment, and maintaining customer relationships. Applicants should have a High School Diploma and relevant experience in customer service and water systems. Competitive compensation and benefits are offered.

Qualifications

• 3+ years of related work experience or training required.
• Ability to work independently and as part of a team.
• Knowledge of water supply and piping systems.

Responsibilities

• Customer site visits and equipment servicing.
• Maintaining service relationships and support.
• Repairing water systems and delivering products.

Skills

Customer service experience

Proficiency with Microsoft Office

SAP knowledge

Understanding of local codes

Education

High School Diploma or equivalent

Associates degree (preferred)

Tools

SalesForce

Control Systems (PLCs)

Job description

Join to apply for the Water Systems Residential/Commercial Service Tech II role at A. O. Smith Corporation.

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

Primary Function

Regional field service responsibility which includes but is not limited to; customer site visits, defusing tense situations, maintaining relationships, servicing equipment, repairing equipment, delivering salt, dealer support, and customer service support.

Responsibilities & Qualifications

• High School Diploma or equivalent
• 3+ years of related work experience or training
• Proficiency with computers and programs, specifically Microsoft Office, SalesForce, SAP
• Proficient customer service experience
• Understanding of local, state, and national codes/regulations
• Ability to work independently and as part of a team to meet deadlines and goals
• Knowledge of water supply systems, pressure boosting systems, regulation, piping scenarios, etc.

Additional Qualifications

• Associates degree in a related field (preferred)
• Field HVAC/Plumbing/Mechanical experience (preferred)
• Trade Certification (preferred)
• Experience with Control Systems (PLCs) and Building Integration Systems (preferred)

Education

High School Diploma or GED in a related field.

What We Offer

Competitive compensation and comprehensive benefits including medical and dental insurance, life insurance, retirement plans, disability programs, and tuition assistance.

EEO & ADA Statements

We consider all applicants regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, marital or military status. Reasonable accommodations are provided in accordance with the ADA and applicable laws.

Additional Details

Position is entry level, full-time, within the manufacturing and consumer services industries. Referrals can double your chances of interview success. Sign-up for job alerts for similar roles.