Residential Service Technician

TLC Management Co; Mundelein (IL); On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

Competitive Compensation

Quarterly Bonus Eligibility

Medical, Dental, and Vision Insurance

401(k) with a generous employer match

Paid Vacation and PTO

Job summary

TLC Management Co in Mundelein, IL is seeking an experienced Service Technician for our residential apartment community. Responsibilities include maintaining apartment homes, common areas, and responding to emergency calls 24/7. The ideal candidate should have at least 3 years of maintenance experience and a strong focus on customer service.

We offer a competitive pay range of $23 to $25 per hour, plus quarterly bonuses and a comprehensive benefits package including medical, dental, and a 401(k) plan.

Qualifications

• 3 years prior maintenance experience in a residential community is required.
• Ability to resolve work orders efficiently and with care.
• Must have valid driver's license and active vehicle insurance.

Responsibilities

• Maintain apartment homes and common areas to ensure cleanliness.
• Respond to emergency calls 24/7, including weekends.
• Provide exceptional customer service to residents.

Skills

Maintenance experience

Knowledge of plumbing

HVAC knowledge

Customer service skills

Attention to detail

Job description

We are seeking an experienced Service Technician for our residential apartment community in Mundelein, IL. In this position, you will maintain apartment homes, common areas and grounds; ensure timely unit turns; and meet residents' needs through superior customer care. If you are reliable, organized and professional with strong technical skills and attention to detail, this may be the opportunity for you. If you want to work for a company that puts employee culture, satisfaction and development as a top priority, then TLC Management is exactly the company that you are looking for.

Pay

Pay commensurate with experience, $23 to $25/hr., plus quarterly bonus potential.

Benefits

• Competitive Compensation
• Quarterly Bonus Eligibility
• Travel time for emergency on-call
• Medical, Dental and Vision Insurance
• Life, Critical Illness and Accident Insurance
• An HSA and an FSA
• Wellness Program
• Employer-Paid Life Insurance Benefit
• Employer-Paid Long Term Disability Benefit
• Paid Vacation and PTO
• Thirteen (13) paid holidays
• Paid time off for your birthday and your work anniversary
• Two (2) volunteer days to support your favorite charitable organization(s)
• Paid maternity leave
• 401(k) with a generous employer match
• Employee Assistance Program
• Fun team building company outings
• Continuing Employee Education and Development
• Opportunity to Advance in your Career

Qualifications and Expectations

• 3 years prior maintenance experience in a fast-paced residential community is required.
• Knowledge of various maintenance functions including plumbing, pools, HVAC, appliance repair and installation, electrical, painting, caulking, snow removal, life safety and cleanliness.
• Ability to perform unit turn work timely to meet deadlines and with a great eye for detail.
• Ability to resolve work orders efficiently and with care.
• Walk the property regularly to ensure safety and cleanliness.
• Availability to respond to emergency calls 24/7, including weekends and holidays.
• Provide exceptional customer service to our residents and guests.
• Assist at other properties from time to time.
• Work both individually and on a team to maximize occupancy and achieve property goals.
• Observe all health and safety guidelines.
• Must have valid driver's license and active vehicle insurance.
• Authorized to work in the U.S.
• Perform other miscellaneous duties as assigned by Community Manager and Service Manager.

TLC Management Co. provides equal employment opportunities for all, regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected classification. Our company's policy is to hire and promote the most qualified applicants and to comply with all federal, state, and local equal employment opportunity laws.