Residential Service Plumber

Radiant Plumbing & Air Conditioning; San Antonio (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Pet Insurance

401(k) match

PTO & Holidays

Company truck

iPad & phone

Uniforms

Employee discounts

Tool program

Training

Job summary

Radiant Plumbing & Air Conditioning is seeking a Residential Service Plumber to be the face of the company in customers’ homes. You will diagnose issues, explain options, and perform high-quality repairs with professionalism and care.

Use ServiceTitan on an iPad to document work, present solutions, and ensure a smooth end-to-end experience for clients. Requires 2–3 years of residential service plumbing and a valid license.

Qualifications

• Must hold Tradesman, Journeyman, or Master Plumber license.
• 2–3 years of residential service plumbing experience.
• Valid driver’s license with no major violations in past 3 years.
• Comfort training and guiding an apprentice.
• Ability to confidently use an iPad and ServiceTitan.
• Strong customer service skills with ability to diagnose issues and explain repairs clearly.

Responsibilities

• Diagnose plumbing issues in customers’ homes.
• Explain recommended solutions clearly to customers.
• Perform high‑quality repairs with professionalism and care.
• Document work on an iPad using ServiceTitan to present options and record results.
• Ensure a smooth customer experience from start to finish.

Skills

Customer service

Communication

Problem solving

Diagnosing issues

Education

License: Tradesman/Journeyman/Master Plumber

Tools

ServiceTitan

Job description

About Radiant Plumbing & Air Conditioning:

Since 2010, Radiant Plumbing & Air Conditioning has been a trusted name in San Antonio, known for our innovative approach, exceptional service, and unwavering commitment to customer satisfaction. Our unique brand and creative advertising have made us a standout in the industry, but our success truly hinges on the incredible talent of our support team. Ready to make a difference and join a team that values your skills? Become a Radiant hero today!

The Role

As a Residential Service Plumber, you’ll be the face of Radiant in our customers’ homes. You’ll diagnose plumbing issues, explain solutions clearly, and perform high-quality repairs with professionalism and care. This is a customer-focused role that combines strong technical ability with communication and problem-solving. You’ll use ServiceTitan on an iPad to document work, present options, and ensure a smooth experience from start to finish.

The Good Stuff

• Medical, Dental & Vision Insurance
• Pet Insurance
• 401(k) with 4% company match
• PTO, Paid Holidays, and Paid Wellness Time
• Company-provided truck, phone, iPad, and uniforms
• Employee discounts
• Tool program
• Ongoing training and continuous education

What You’ll Need

• Tradesman, Journeyman, or Master Plumber license
• 2–3 years of residential service plumbing experience
• Valid driver’s license with no major violations in the past 3 years
• Comfort training and guiding an apprentice
• Ability to confidently use an iPad and ServiceTitan
• Strong customer service skills, including diagnosing issues and clearly explaining and recommending repairs
• Hands-on experience with:
• Leak detection and repair
• Tank and tankless water heaters
• Water filtration systems
• Plumbing fixtures
• Drain cleaning and drain line replacement