Residential Security Systems Technician

ADT Security Services; Irving (TX); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with employer matching

Paid vacation

Tuition reimbursement

Employee referral bonuses

Career growth opportunities

Job summary

ADT Security Services in Irving, TX is seeking a Residential Service Technician to troubleshoot, configure, and program security and site automation systems at customers\' homes or businesses. You will install fire and CO detectors, network devices, hosted video, and access control, while ensuring devices communicate with central monitoring.

The role requires strong service experience, technical aptitude, and a customer-focused mindset.

Qualifications

• Customer-focused and results-driven mindset.
• Ability to troubleshoot and adapt to changing environments.
• Valid driver\'s license required.
• Strong communication skills.

Responsibilities

• Install and service fire and CO detection, networking, hosted video, and access control systems.
• Follow and complete required installation and safety procedures.
• Test and validate system signals with central monitoring.
• Provide outstanding customer service and problem resolution.
• Work in a dynamic team environment, visiting homes or businesses.
• Document work and communicate findings to customers and teammates.

Skills

Service experience

Technical aptitude

Verbal communication

Customer focus

Adaptability

Driver's license

Education

High School degree or equivalent

Job description

ADT Security Services in Irving, TX is seeking a Residential Service Technician to troubleshoot, configure, and program security and site automation systems at customers\' homes or businesses. You will install fire and CO detectors, network devices, hosted video, and access control, while ensuring devices communicate with central monitoring.

The role requires strong service experience, technical aptitude, and a customer-focused mindset.