Residential Security Installer — Craft Safe, Smart Homes

ADT; Maryland Heights (MO); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Full benefits on the 1st of the month

Medical, Dental, Vision

401(k) with employer matching

Paid vacation time

Tuition reimbursement

Employee referral bonuses

Job summary

ADT is seeking a Residential Installation Technician to evaluate customer needs, design and install security systems, and educate customers on system operation. You will work on-site at homes or businesses, ensuring proper installation, testing, and safety.

The role emphasizes customer interaction, problem-solving, and teamwork in a dynamic environment. This position requires a valid driver’s license, a High School diploma (trade school training is a plus), and the ability to travel to multiple

Qualifications

• Customer-focused and customer-driven mindset.
• Technical aptitude and comfort with installing security systems.
• Strong verbal communication skills for customer interactions.
• Ability to thrive in uncertainty and adapt to changes.
• Valid driver’s license and means to travel to customer sites.
• High School degree or equivalent; trade school training is a plus.

Responsibilities

• Determine optimal system and equipment with the customer.
• Install and test equipment to ensure proper functionality and signal reception.
• Evaluate information and propose the best solution for the location.
• Suggest improvements to enhance system usage and performance.
• Adhere to safety practices to protect people and property.
• Track and protect tools/materials on site and keep the area clean.
• Completes other duties to support company goals and values.
• Work in a collaborative environment with customers and coworkers.
• Visit customers at homes or businesses to provide solutions.

Skills

Customer focus

Technical aptitude

Strong verbal communication

Thrives under uncertainty

Valid driver’s license

High School degree or equivalent

Electronic Trade School training

Education

High School diploma or equivalent

Job description

ADT is seeking a Residential Installation Technician to evaluate customer needs, design and install security systems, and educate customers on system operation. You will work on-site at homes or businesses, ensuring proper installation, testing, and safety.

The role emphasizes customer interaction, problem-solving, and teamwork in a dynamic environment. This position requires a valid driver’s license, a High School diploma (trade school training is a plus), and the ability to travel to multiple