Residential Sales Manager Growth & Leadership in Smart Home

ADT; Lenexa (KS); On-site; USD 60,000 - 110,000; Full time

Job summary

ADT is seeking a Residential Sales Manager to lead the sales functions within a market/district and to build programs that train the in-home sales team on effective techniques. The role focuses on maximizing recurring revenue, profitability, and customer satisfaction while working with installation management to ensure successful project completion.

The position involves mentoring sales reps, recruiting and developing performance metrics, and driving self-generated leads through defined

Responsibilities

• Manage the sales teams within a defined territory/region(s). Focus on selling diverse products to higher end consumers while maximizing recurring revenue contribution and profitable installation dollars.
• Be proficient in the awareness of connected home type product and services. Ability to grasp and explain Residential Integrated Products & Services.
• Implement and administer sales programs in residential consumer markets to maximize profitable opportunities.
• Work closely with local ADT installation management to ensure effective completion while maximizing customer satisfaction and profitability.
• Mentor, develop, motivate and coach Sales Representatives. Develop team for success by regularly communicating results and job expectations. Develop performance metrics for sales teams and monitor results.
• Provide performance feedback and recommendations to improve effectiveness. Conduct annual performance reviews/appraisals.
• Participate in recruiting activities to select and hire new Sales Representatives, as required.
• Formulate organic self-generated lead programs and train representatives in working closely with defined GOLD promoters that will enhance self-generation contribution.
• Regularly participate in ride-alongs and monitor progress of new and existing representatives.
• Ensure adherence to current ADT policies, procedures, products, programs, pricing, budget, technologies and services through timely communications.
• Hold regular sales meetings with Sales Representatives (minimally, on weekly basis).
• Interacts with all levels - from executives to installers - while engaged in problem solving and situations that require conflict resolution.
• Model and champion ADT values. Create a safe environment for the discussion and resolution of values-related issues and concerns.

Job description

ADT is seeking a Residential Sales Manager to lead the sales functions within a market/district and to build programs that train the in-home sales team on effective techniques. The role focuses on maximizing recurring revenue, profitability, and customer satisfaction while working with installation management to ensure successful project completion.

The position involves mentoring sales reps, recruiting and developing performance metrics, and driving self-generated leads through defined