Residential Property Manager (licensed)

On Q Property Management; Gilbert (AZ); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Medical Plan

Vision Plan

Dental Plan

STD Plan

LTD Plan

Pet Savings Plans

Life Insurance

Paid Time Off

Paid Holidays

401k Matching

Free Gym Membership

Job summary

On Q Property Management in Gilbert, AZ is seeking a full-time Property Manager with residential property management experience to join our in-office team. You will be the main point of contact for owners and residents across a portfolio of 250–350 properties, delivering exceptional service, coordinating maintenance, and enforcing community rules.

The role requires a current AZ Real Estate license, strong organizational skills, and aptitude for leveraging technology to improve processes.

Qualifications

• Active AZ Real Estate License is required.
• 1+ year of experience in single-family property management.
• Familiarity with residential leases, addendums, and procedures.

Responsibilities

• Provide superb customer service to owners and tenants in person and over the phone.
• Facilitate maintenance requests, investigate and resolve tenant complaints.
• Collect rents, send 5-day notices, create bills/invoices as needed.
• Resolve compliance issues and enforce occupancy and community rules.
• Renew leases and coordinate unit turns between occupancies.
• Address escalations within the portfolio promptly.

Skills

Customer service

Communication

Organization

Multitasking

Education

Active AZ Real Estate License

1+ year(s) experience in single-family property management

Job description

On Q Property Management is looking for a full-time Property Manager with residential property management experience to join our team in Gilbert, Arizona!

We are a fast-growing property management company focused on customer service, communication, and technology. Our company culture allows employees the opportunity to maximize their job satisfaction by contributing their own ideas, input, and innovation. This is a 100% in-office role so we can maximize the collaboration that is a foundation to our culture! One of the most important characteristics of our team is that we love what we do! On Q PM is a place for amazing people to work hard and be rewarded for hard work.

This licensed role serves as a crucial role in our operations, serving as the main point of contact for owners and residents for anywhere between 250 - 350 properties that make up your portfolio!

Job Responsibilities:

• Provide superb customer service when dealing with owners and tenants both in-person and over the phone
• Facilitate maintenance requests from a tenant, investigating and resolving tenant complaints
• Collection of rents, send 5-day notices, creating bills/invoices as needed
• Resolve compliance issues and initiate corrective action, enforce rules of occupancy and community rules
• Renew leases and facilitate unit turns between occupancies
• Address escalations within your portfolio quickly and efficiently
• Meet (or exceed) deadlines for routine tasks
• Other duties as assigned

Job Requirements:

• Active AZ Real Estate License
• 1+ year(s) of experience in single-family property management
• Familiarity with residential leases, addendums, and procedures
• Strong multi-task, prioritization, and organizational skills
• Ability to adapt to new technology, software, and systems swiftly
• Excellent written and verbal communication skills
• Customer Service Champion

Company Perks:

• Company-sponsored Medical, Vision, Dental, STD, LTD, and Pet Savings Plans
• Free Life Insurance
• Paid Time Off
• Paid Holidays
• 401k Matching after 90 days
• Free Gym Membership