Residential Property Field Adjuster - Farm & Ranch

Insurance Journal; Salina (KS); On-site; USD 57,000 - 110,000; Full time

Job summary

National General is seeking a Field Property Adjuster to investigate and manage moderate to complex residential property and farm/ranch claims. The role emphasizes expert estimating, on-site and virtual handling, and strong customer service within a designated territory including Salina, KS.

The candidate will leverage Xactimate, handle complex files, and mentor junior staff while communicating effectively with customers and regulatory bodies.

Qualifications

• Analytical thinking and problem solving for complex claims.
• Strong customer service focus and communication skills.
• Knowledge of homeowners, farm, and ranch insurance.
• Negotiation and settlement skills.
• Experience with property claims handling and accuracy.

Responsibilities

• Exhibits mastery estimating fundamentals to create damage estimates for the most complex first-party homeowner losses.
• Builds mastered relationships with internal and external customers.
• Interprets regulatory compliance and fair claims practices.
• Negotiates settlements, makes settlement payments and documents all activities in complex files.
• Applies policy interpretations and supports leadership in training.
• Recommends process improvements.

Skills

Analytical Thinking

Customer Satisfaction

Documentations

Farm and Ranch Insurance

Negotiation

Property Claims

Technical Knowledge

Xactimate

Tools

Xactimate

Job description

National General is seeking a Field Property Adjuster to investigate and manage moderate to complex residential property and farm/ranch claims. The role emphasizes expert estimating, on-site and virtual handling, and strong customer service within a designated territory including Salina, KS.

The candidate will leverage Xactimate, handle complex files, and mentor junior staff while communicating effectively with customers and regulatory bodies.