Residential Programs Operations Manager

SCO Family of Service; Brentwood (NY); On-site; USD 75,000 - 95,000; Full time

Job summary

SCO Family of Service in New York manages residential programs and provides supervision to program managers to ensure timely and effective handling of clinical aspects. The role includes oversight of records, trainings, and compliance with OPWDD, with emphasis on financial processes and audits.

Responsibilities include site visits, Medicaid billing oversight, and ensuring safety and quality across facilities. Requires a NYS driver's license and willingness to travel about a quarter of the time.

Qualifications

• Master's degree preferred; BA/BS required.
• Minimum of two years of supervisory experience.
• Minimum of one year's experience in managing an ICF/IRA.
• Working knowledge of ICF/IRA regulations.
• Ability to handle emergencies in a professional manner.
• Maintain NYS Driver's License

Responsibilities

• Supervise and supervise Managers to ensure clinical program needs are met promptly.
• Ensure records maintained by houses comply with OPWDD regulations and SCO policies.
• Oversee financial processes including billing, petty cash, and Coupa submissions.
• Ensure facility maintenance and supervisory visit forms are up to standard.
• Conduct monthly site visits and document findings.
• Oversee Medicaid billing and documentation per regulations.
• Lead staff trainings and competencies.
• Coordinate audits and corrective action plans.

Skills

Supervision

Administration

Regulations

Emergency response

Education

Master's degree preferred

BA/BS required

Tools

Coupa

EHR systems

Job description

SCO Family of Service in New York manages residential programs and provides supervision to program managers to ensure timely and effective handling of clinical aspects. The role includes oversight of records, trainings, and compliance with OPWDD, with emphasis on financial processes and audits.

Responsibilities include site visits, Medicaid billing oversight, and ensuring safety and quality across facilities. Requires a NYS driver's license and willingness to travel about a quarter of the time.