PROGRAM COORDINATOR (OPWDD)

SCO Family of Services; Brentwood (NY); On-site; USD 85,000 - 120,000; Full time

Job summary

SCO Family of Services seeks a senior supervisor to oversee clinical operations across residential programs in New York. You will supervise Managers, ensure regulatory compliance, and coordinate meetings and trainings to maintain high service quality.

The role requires strong leadership, risk management abilities, and experience with ICF/IRA regulations. Travel to multiple sites and a commitment to emergency readiness will be expected.

Qualifications

• Minimum two years of supervisory experience.
• Minimum one year's experience managing an ICF/IRA.
• Working knowledge of ICF/IRA regulations.
• Ability to handle emergencies in a professional manner.
• Maintain NYS Driver's License.

Responsibilities

• Supervise Managers to ensure all clinical aspects are handled timely.
• Ensure records comply with OPWDD regulations and SCO policies.
• Oversee Medicaid billing and COUPA submissions.
• Monitor housing operations and maintenance standards.
• Ensure monthly site visits and audit processes are conducted.
• Participate in IRC/HRC Committee meetings.

Skills

Supervisory experience

Emergency handling

Strong leadership

Driver's license

Regulatory knowledge

Education

BA/BS required

Master's degree preferred

Job description

Job Details

• Responsible for the supervision of Managers, ensuring all Clinical aspects of the program are being handled in a timely and/or aggressive manner. Residential Habilitation Plans/CFA are updated and/or revised, ensures planning, Shift, Annual, Semi-Annual, IDT, and other needed meetings occur, and that minutes are taken and maintained.
• Supervises and ensures all records maintained by houses are in compliance with OPWDD regulations and SCO Policy and Procedures, are completed in a timely manner, and maintain high standards. Leads in-services for Pre-Services and Annual Trainings, ensures all programmatic books EHR (Individuals, Financials, Accufund, MAR, Medical Books, fire drill, MyEvolv emergency preparedness plans, and any plans involving the individual circle of supports are in order and up to date.
• Provide oversight and direction to residential management by ensuring all purchases and invoices are processed in Coupa and all financial aspects, such as billing and petty cash, are submitted on time.
• Ensures high quality of overall operation of the houses, including monitoring the building for proper maintenance (i.e., boiler checks, lawn care, etc.) and the facilities' overall standards and supervisory visit forms.
• Ensure monthly site visits are conducted and documented according to the residential program checklist procedure.
• Oversight of Medicaid billing; ensures that services are provided and documented in accordance with Medicaid and Waiver regulations and maintains Evolve as required.
• Review and approve all COUPA submissions while ensuring the accuracy of reports.
• Maintained incident reporting systems and completed IRC Submission timely.
• Maintain SCIP-R, AMAP, CPR First Aid & AED Certification
• Other duties as noted and required by the Program Director or designee.
• Ensure program audits are completed monthly for each site, and findings are submitted to the Program Director with a corrective action plan.
• Participate in IRC/HRC Committee meetings as deemed necessary.

Specific Responsibilities

• Responsible for the supervision of Managers, ensuring all Clinical aspects of the program are being handled in a timely and/or aggressive manner. Residential Habilitation Plans/CFA are updated and/or revised, ensures planning, Shift, Annual, Semi-Annual, IDT, and other needed meetings occur, and that minutes are taken and maintained.
• Supervises and ensures all records maintained by houses are in compliance with OPWDD regulations and SCO Policy and Procedures, are completed in a timely manner, and maintain high standards. Leads in-services for Pre-Services and Annual Trainings, ensures all programmatic books EHR (Individuals, Financials, Accufund, MAR, Medical Books, fire drill, MyEvolv emergency preparedness plans, and any plans involving the individual circle of supports are in order and up to date.
• Provide oversight and direction to residential management by ensuring all purchases and invoices are processed in Coupa and all financial aspects, such as billing and petty cash, are submitted on time.
• Ensures high quality of overall operation of the houses, including monitoring the building for proper maintenance (i.e., boiler checks, lawn care, etc.) and the facilities' overall standards and supervisory visit forms.
• Ensure monthly site visits are conducted and documented according to the residential program checklist procedure.
• Oversight of Medicaid billing; ensures that services are provided and documented in accordance with Medicaid and Waiver regulations and maintains Evolve as required.
• Review and approve all COUPA submissions while ensuring the accuracy of reports.
• Maintained incident reporting systems and completed IRC Submission timely.
• Maintain SCIP-R, AMAP, CPR First Aid & AED Certification
• Other duties as noted and required by the Program Director or designee.
• Ensure program audits are completed monthly for each site, and findings are submitted to the Program Director with a corrective action plan.
• Participate in IRC/HRC Committee meetings as deemed necessary.

Qualifications

• Master's degree preferred; BA/BS required.
• Minimum of two years of supervisory experience.
• Minimum of one year's experience in managing an ICF/IRA.
• Working knowledge of ICF/IRA regulations.
• Ability to handle emergencies in a professional manner.
• Maintain NYS Driver's License

Relationship With Others

• Interact with state agencies and other providers in a variety of forums; maintain relationships with families and correspondents; provide supervision and mentoring to those supervised in a positive and supportive manner.
• In addition, employees need to possess the following characteristics:
• Be team players.
• Have a strong sensitivity to cultural differences present among staff and clients within the organization.
• Possess a strong belief in people's ability to grow and change; forge a mutually respectful partnership with persons served and their families.
• Ability to set limits, maintain the helping role of the practitioner, and intervene appropriately.

Working Conditions

• 35 hours/week, flexible schedule. Must be available to respond to emergencies and conduct random and ongoing spot checks of programs.

Scope Of Responsibility

• Responsible for all aspects of the assigned residential programs, including the physical plant, financial records, interdisciplinary treatment team, and re-certification of programs as well as hiring and directly supervising the Management staff. Responsible for payroll, purchasing, and billing procedures, in addition to the preparation and monitoring of the fiscal ledgers. Also responsible for liaison with the DDRO and OPWDD Partners, screening and selection of individuals, and details of supporting Development projects