Residential Programs Lead: Empower Care & Coordination

Sevita; Willingboro Township (NJ); On-site; USD 52,000 - 68,000; Full time

Job summary

REM Community Services is seeking a Supervisor Residential to lead a residential program serving individuals with developmental disabilities. You will supervise daily activities, coordinate Direct Care Staff, and ensure onboarding and ongoing training are delivered to maintain high-quality services.

The role requires a Bachelor’s in Human Services, state licensure as needed, and CPR/First Aid certification, with a strong focus on communication, organization, and compassionate client relations.

Qualifications

• Bachelor’s degree in Human Services.
• 1–2 years’ experience preferred or an equivalent combination of education and experience.
• CPR and First Aid certification required.
• Valid driver's license, car registration and auto insurance.
• Licensure as required by state.
• Strong attention to detail, organizational skills, and the ability to multi-task to meet deadlines.
• Effective communication skills to manage relationships.
• A reliable, responsible attitude and a compassionate approach.
• A commitment to quality in everything you do.

Responsibilities

• Supervise and coordinate the day-to-day activities and appointments for all individuals receiving support including implementing programs and services
• Coordinate, supervise, and maintain the daily activities and schedules for Direct Care Staff and oversee the daily operation of the program
• Ensure onboarding, orientation and ongoing training is delivered
• Provide input and feedback in hiring, corrective action, performance evaluations, and termination decisions
• Foster positive relations with case managers, referral agents and lobbies on behalf of individuals receiving care
• Maintain relationships with families, guardians, and implement individual satisfaction enhancement plans
• Monitor the comfort and safety of individuals served while ensuring living environments and program activities are in compliance with regulatory requirements

Skills

Attention to detail

Organizational skills

Multi-tasking

Effective communication

Compassionate approach

Quality commitment

Education

Bachelor’s degree in Human Services

Licensure as required by state

Job description

REM Community Services is seeking a Supervisor Residential to lead a residential program serving individuals with developmental disabilities. You will supervise daily activities, coordinate Direct Care Staff, and ensure onboarding and ongoing training are delivered to maintain high-quality services.

The role requires a Bachelor’s in Human Services, state licensure as needed, and CPR/First Aid certification, with a strong focus on communication, organization, and compassionate client relations.