Residential Programs Lead & Care Team Coach

Advocates; Framingham (MA); On-site; USD 42,000 - 43,000; Full time

Job summary

Advocates seeks enthusiastic, motivated team players to provide emotional support and daily care to individuals in a residential setting. The Assistant Program Manager will implement the mission of BH Residential Services and coordinate residential services and clinical tasks.

We value diversity and inclusion, offering a supportive culture where employees grow and thrive while delivering high-quality care to people facing developmental or mental health challenges.

Qualifications

• BA/BS in related field and 1 year experience; or H.S. Diploma/GED and 2 years related experience.
• Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations.
• Ability to read English and communicate effectively in the primary language of the program to which they are assigned.
• Must be able to perform each essential duty satisfactorily.
• Ability to thrive in a fast-paced, team-oriented environment and as well as work independently.
• Strong organizational skills and ability to multi-task.
• Basic computer knowledge.
• Must have excellent interpersonal skills and ability to work as part of a team.

Responsibilities

• Participate in the development of treatment plans and attend other treatment meetings, including weekly staff meetings.
• Document progress towards treatment plans.
• Perform interventions with persons served that address their identified goals and result in skill development.
• Provide linkage with other program staff and other service providers.
• Communicate individual’s progress, mental status, and any changes in daily notes.
• Provide ongoing support, guidance, role modeling and supervision to persons served.
• Participate in or facilitate group work as delegated by supervisor.
• Identify and address community integration issues for persons served, as designated.
• Monitor and document medication administration.
• Perform, coordinate, and/or monitor a range of programmatic clinical and administrative responsibilities as delegated by supervisor.
• Train direct care staff in responsibilities for their role.
• Supervise overnight staff as delegated by supervisor.
• Provide coordination and leadership to program team during shifts, vacations, or leave in the absence of supervisor.
• Ensure a clean, safe and home-like living environment for persons served.
• Remain alert at all times throughout scheduled work shift.
• Ensure all paperwork, reports, trainings are up to date and completed within expected timelines.

Skills

Interpersonal skills

Cultural competence

Education

BA/BS in related field and 1 year experience; or HS Diploma/GED and 2 years related experience

Job description

Advocates seeks enthusiastic, motivated team players to provide emotional support and daily care to individuals in a residential setting. The Assistant Program Manager will implement the mission of BH Residential Services and coordinate residential services and clinical tasks.

We value diversity and inclusion, offering a supportive culture where employees grow and thrive while delivering high-quality care to people facing developmental or mental health challenges.