Residential Programs Director - Lead & Elevate Care Teams

Redwood Family Care Network; Idaho; On-site; USD 45,000 - 50,000; Full time

Job summary

Home Reach, LLC / Redwood Family Care Network is seeking an Area Residential Director to provide operational leadership and administrative oversight for residential programs. This role collaborates with the Administrator to ensure quality service delivery, regulatory compliance, and person-centered care for individuals with developmental disabilities.

The Director will supervise QIDPs, support residential staff, oversee daily program operations, and assist with planning and continuous quality

Qualifications

• Minimum of 3 years of experience providing services to individuals with developmental disabilities.
• At least 1 year of administrative or leadership experience preferred.
• Knowledge of residential habilitation services, Medicaid regulations, IDAPA requirements, and applicable state regulations.
• Strong leadership, organizational, communication, and problem-solving skills.
• Ability to supervise teams, manage competing priorities, and make effective operational decisions.
• Proficiency in computer systems, electronic documentation, and Microsoft Office or similar applications.
• Valid driver's license, acceptable driving record, and reliable transportation.

Responsibilities

• Assist the Administrator with daily operations, program oversight, implementation of agency policies, and organizational goals.
• Directly supervise QIDPs, provide guidance to Residential Coordinators and House Managers, and support staff performance, coaching, and professional development.
• Oversee residential services, monitor participant needs, and ensure consistent delivery of quality, person-centered care.
• Ensure compliance with Idaho Department of Health and Welfare regulations, Medicaid requirements, IDAPA standards, and agency policies.
• Review program documentation, assist with audits and licensing reviews, and implement corrective actions when necessary.
• Monitor staffing needs, coordinate coverage, and participate in employee interviews, onboarding, training, and retention efforts.
• Provide leadership and assistance during participant incidents, behavioral escalations, emergencies, and other operational challenges.
• Maintain accurate operational records, assist with budgeting and resource allocation, and support organizational reporting.
• Work closely with QIDPs, House Managers, healthcare providers, guardians, service coordinators, and community partners to ensure continuity of care.
• Participate in rotating on-call coverage and provide operational support as required.

Skills

Leadership

Staff supervision

Regulatory compliance

Operational decision making

Problem solving

Communication

Microsoft Office

Tools

Microsoft Office

Job description

Home Reach, LLC / Redwood Family Care Network is seeking an Area Residential Director to provide operational leadership and administrative oversight for residential programs. This role collaborates with the Administrator to ensure quality service delivery, regulatory compliance, and person-centered care for individuals with developmental disabilities.

The Director will supervise QIDPs, support residential staff, oversee daily program operations, and assist with planning and continuous quality