Residential Programs Director

ROCK HILL NEW HOPE TREATMENT CENTERS; Rock Hill (SC); On-site; USD 70,000 - 110,000; Full time

Job summary

ROCK HILL NEW HOPE TREATMENT CENTERS is seeking a Program Director to provide day-to-day leadership and operational oversight of residential programs, ensuring a safe, structured, and therapeutic environment for residents. The role involves directing residential staff, monitoring compliance, and collaborating with clinical and administrative teams to support quality care.

The successful candidate will manage staffing, safety, and program operations while escalating significant issues to the

Qualifications

• Must be at least 21 years old.
• Bachelor’s degree in human services or related field; minimum 5 years of relevant experience.
• Master’s degree preferred for advanced leadership roles.
• Ability to pass required background checks and clearances.

Responsibilities

• Oversee day-to-day operations of assigned residential programs to ensure a safe, structured, and therapeutic environment.
• Ensure compliance with licensing, regulatory, and organizational standards.
• Provide leadership, coaching, and performance oversight of residential staff and supervisors.
• Monitor resident safety, incidents, and crisis responses; escalate as needed.
• Collaborate with HR and senior leadership on staffing and recruitment priorities.
• Maintain accurate records and documentation related to operations.

Skills

Leadership

Staff management

Communication

Regulatory knowledge

Crisis response

Education

Bachelor's degree in human services

Master's degree preferred

Tools

EHR software

Office software

Job description

ROCK HILL NEW HOPE TREATMENT CENTERS is seeking a Program Director to provide day-to-day leadership and operational oversight of residential programs, ensuring a safe, structured, and therapeutic environment for residents. The role involves directing residential staff, monitoring compliance, and collaborating with clinical and administrative teams to support quality care.

The successful candidate will manage staffing, safety, and program operations while escalating significant issues to the